Business professional with the ability to lead teams and implement processes to drive improvements and team cohesiveness. Able to manage multiple projects and work cross functionally with technical and non-tech teams. Experience creating strategic goals and motivating large offshore teams.Past Experience: Program Management Manager at Amazon Restaurants, having over 60 direct reports at one time. Implemented incentive programs with monthly prizes and career path opportunities to keep associates motivated. Worked with sales, account management, and tech teams to drive process improvements and identify areas to improve toolsProgram Manager at Amazon of our offshore San Jose, Costa Rica team for the Amazon Restaurants delivery service across the US. As PM, I successfully grew the team from 9 associates to over 60 supporting both the US and the UK. Assistant Department Manager at Nordstrom managing a team of 15. Helped to recruit a team of top salespeople in the Nordstrom Men's department, generating $5.1 million in annual sales. Analyzed buying patterns and forecast replenishment patterns. Was top sales manager for three consecutive months during the holiday season.Excellent knowledge of business tools/software including Salesforce CRM, Microsoft Office Suite, Tableau, Microsoft Access, and Microsoft Sharepoint,. Other Skills:Bilingual (fluent in Spanish)Ability to present to large crowds, from past experience