As part of a 12-week placement, I supported the WA team, part of the Network Services division of Orro Group, during this time I was mentored by senior members of the team, undertook some support activities for the Orro customer base and performed proactive tasks. I interacted with Network management software toolsets and gained experience across Fortinet networking hardware and solutions. A summary of activities I performed during this internship:-Supported customers with the resolution of L1 incidents and service requests.-Performed network configuration changes, implemented firewall and security policies and upgraded firmware using the proprietary suite - FortiManager. These changes were implemented on FortiGates, FortiSwitches and FortiAPs.-Used Network management software to perform account and inventory health checks.-Assisted in network topology creation for proposed internal lab testing environments.-Deployed Virtual Machines on ESXi server hardware.