- Implementing and ensuring adherence to Agile Methodologies and Scrum workflows- Managing and documenting key software implementations for the credit union- Creating and eliciting business requirement documentation and mapping out project scope via Process Maps and Workflows in MS Visio- Creating value by being an active liaison between business units and IT - Leading project discussions between stakeholders and developers- Managed UAT and script writing for leading digital experience overhaul

Studies Management Information Systems at Boston University Questrom School of Business

Raising funds for BU Annual Fund

Worked to help create new business continuity initiatives. Restructured web application layouts for business continuity management. Shadowed with managers in multiple departments and conducted informational interviews to gain insight into core business functions.

Interned in Intake/Triage department of the Human Resource Support Center. Duties included: Workers’ Compensation claims, Potential Rehire screens, solving general inquiries related to HR, and monitoring queue of tickets meant for escalation to other departments.