Alexander Tormachen Email & Phone Number

As the Integrated Logistics Support (ILS) Manager at Elbit Systems Sweden, I am responsible for overseeing and managing product support activities to ensure optimal performance and reliability of our systems towards the Swedish Defence Material Administration (FMV- Försvarets Materielverk).My key responsibilities include:- Logistics Planning and ManagementDeveloping and implementing product support plans to ensure the efficient operation and maintenance of systems.- Supportability AnalysisConducting supportability analyses to identify and mitigate potential product and support challenges, ensuring systems are designed for ease of maintenance and operational readiness.- Lifecycle ManagementManaging the entire lifecycle of systems, from initial design and development through to sustainment and disposal, ensuring long-term reliability and customer satisfaction.- Documentation ManagementOverseeing the creation and maintenance of user manuals, technical documentation and other support materials to ensure clear and effective guidance for customers and support personnel.- System SafetyEnsuring that product support activities align with safety standards and requirements to enhance operational safety and mitigate risks.- Coordination and CollaborationCollaborating with cross-functional teams, including engineering, production, and customer service, to ensure seamless integration of product support activities and alignment with overall project objectives.- Customer ILS POCServing as the primary point of contact for customers, regarding logistics support issues, providing timely and effective solutions to meet their needs and maintain strong customer relationships.In this role, I leverage my extensive experience in mechanical and electrical troubleshooting, as well as my background in service and integration engineering, to ensure that Elbit Systems' products are supported with the highest levels of efficiency and reliability.

Sweden

As a Service Engineering Specialist at Visutech Digital AB, I played a pivotal role in supporting field engineers and customers with advanced digital printing solutions, including HP Indigo Digital Presses (Series 4 and 5), Tresu iCoat, and Kyocera Taskalfa 15,000.My responsibilities encompassed:- HP Indigo Digital Presses (Series 4 and 5):Provided expert-level support for these industry-leading digital presses known for their superior print quality and versatility. This involved troubleshooting complex technical issues, guiding engineers through efficient problem resolution, and ensuring minimal downtime for customers.- Tresu iCoat:Offered specialized assistance with the Tresu iCoat system, a high-performance inline coating solution. I supported field engineers in addressing technical challenges, optimizing the coating process, and maintaining peak operational efficiency.- Kyocera Taskalfa 15,000:Delivered comprehensive support for the Kyocera Taskalfa 15,000, a robust high-speed inkjet production printer.My role included diagnosing and resolving technical issues, providing maintenance guidance, and facilitating effective use of the printer's capabilities. In addition to my technical support responsibilities, I led the escalation process for resolving complex issues swiftly and effectively. Occasionally, I managed installation teams and conducted on-site training to ensure successful implementations and well-trained personnel.Key Skills and Competencies:- Interpersonal Skills:Capable of communicating effectively with stakeholders at all organizational levels, ensuring clear and concise information exchange.- Leadership and Team Management:I enjoy working with teams to enhance productivity and performance, drawing on my experience to support and motivate colleagues effectively.

Israel

Service engineer | EMEA regionHP Indigo Digital Presses (Series 4)As a service engineer I was responsible for Installations, upgrades, and escalations in the EMEA region.I got experience with solving technical issues and making tough decisions as a representative from HP in the best way that suits HP and the customer.As a Service Engineer for HP Indigo Digital Presses (Series 4) in the EMEA region, I was responsible for installations, upgrades, and managing escalations.My key responsibilities included:- Installations:Conducted installations of HP Indigo Digital Presses (Series 4) across various locations in the EMEA region, ensuring seamless integration and optimal performance of the equipment.- Upgrades: Implemented system upgrades, enhancing the functionality and efficiency of the presses, and ensuring they met the latest technological standards.- Escalations:Managed and resolved escalated technical issues, collaborating closely with customers and internal teams to provide timely and effective solutions. In this role, I gained valuable experience in solving complex technical issues and making critical decisions that balanced the interests of HP and the customers. As an HP representative, I strived to deliver the highest level of service and satisfaction.

Israel

Integration EngineerHP Indigo Digital Presses (Series 4)As an Integration Engineer for HP Indigo Digital Presses (Series 4), I was responsible for assembling the press units and conducting rigorous process tests in the production line.My key responsibilities included:- Assembly and CalibrationAssembled HP Indigo Digital Press units and calibrated them according to HP specifications to ensure optimal performance and print quality.- Process TestingConducted comprehensive process tests to verify the functionality and reliability of the presses, identifying and resolving any mechanical, print quality, or stability issues.- TroubleshootingDiagnosed and addressed various technical challenges, focusing on maintaining the high standards of HP Indigo Digital Press performance and reliability.In addition to my core role in the production line, I occasionally took on responsibilities as a service engineer, which included: - Software and Hardware Upgrades Implemented software and hardware upgrades to enhance the capabilities and efficiency of the presses, ensuring they met the latest technological standards.- InstallationsPerformed installations of HP Indigo Digital Presses, ensuring seamless integration and optimal functionality. Through these responsibilities, I gained valuable experience in both mechanical and software troubleshooting, as well as in making critical decisions that balanced the interests of HP and the customers.

Programming In C#, A

The goal of this course is to develop basic programming skills to build well-structured applications, based on the basic concepts.

Beer Brewing And Fermentation, A

The aim of the course is to give students an introduction to beer brewing and fermentation as an example of a biotechnological process.

Graphic Design History, A

The course gives the student tools to be able to discern visual expressions and graphic design as well as give an in-depth account.

Graphic Tools, A

This course focuses on layout, image editing, the preperation of illustrations/vector graphics, and digital image and colour theory.

Engineer, Electrical And Electronics Engineering

Practical electrical engineering