- Educate customers on our products, assisting in finding the right fit through effective oral and written communication, while also managing customer inquiries via calls, emails, and texts regarding current orders to ensure a superior customer experience.- Maintained regular communication with manufacturers regarding purchase order statuses and pricing for custom items.- Create drafts for bulk and custom orders with meticulous attention to detail.- Assisted in leveraging Klaviyo software to support email marketing initiatives.- File claims with shipping providers when customer receives damaged product.- Make outbound calls to contractors who have shown interest in online ad campaigns.- Follow up with B2B customers. (contractors, glass shops, construction companies, apartment complexes, etc.)- Reach out to abandon checkouts.- Review, publish, and respond to customer reviews.- Train new sales representatives.

- Ensure strong communication with the customers, as well as my team.- Build relationships with customers quickly, to ensure they feel comfortable and stress-free throughout the move.- Monitor daily schedules diligently to keep the team on track and meet project timelines efficiently.

- Studied for and received my OH Life Insurance License.- Educated potential clients on life insurance traps.- Learned about the life insurance industry through, not only earning my Ohio Life Insurance License, but also through extensive networking and training.

- Provided reliable labor and quality work in various properties around the tri-state area.- Efficiently updated rental properties by installing new flooring/drywall/doorways, as well as painting, landscaping, and more.- Communicated with residents on timing of work to be done.- Helped clients envision the end product, after work would be completed.

- Enaged in positive and friendly interaction with my customers, as I answered their questions, addressed their concerns and helped them find what they needed.- Remained calm during busy season, providing quality service to my customers, despite the chaos of retail around the holidays.

- Worked in a quick and efficient manner on the production line to make coneys, three ways, wraps, etc.- Took customers orders in drive-thru, as well as helped them with checkout.- Used time management and organizational skills to effectively get dishes done during busy hours.

- Talked to people and learned to gauge their need for our services.- Inspected client roofs for damage following storms.- Helping clients navigate insurance coverage for storm damage to their roof, including working with insurance adjusters and guiding the client through the necessary paperwork.