Alexander Tylke Email and Phone Number

Create relationships with local charities and non-profits. Discover local volunteer opportunities or causes to support. Organize, communicate, and lead events with multiple stores across Western Florida.Support Western Florida Volunteer Champions. Review and publish events for multiple Volunteer Champions across Western Florida. Lead monthly conference calls driving communication and collaboration. Gather feedback and results from local Volunteer Champions and share them with program leads. Share global program information and results with local Champions. Communicate results with Store Leaders, Market Leaders, and Market Directors.

Support consumer and enterprise level owners of Apple Mac and iOS products by providing frontline customer support with hardware, performing hands-on repairs of all repairable Apple products, and software. Support the entire store as a resource for all hardware, software, and accessory solutions and support options.

Create relationships with local educational institutions and organizations.Help develop learning curriculums for workshops furthering children's education in varied subjects as it relates to Apple products and services. Help support educators by developing workshops on how they can use Apple products and services to transform learning in their classroom.

Coordinate tasks and represent Camp to store teams.Build an effective team to support Camp by choosing highly motivated and enthusiastic camp counselors and ensure they have appropriate time to train on topics and strategy.Facilitate Camp sessions to over 150 children over the Course of Camp. Maintaining communication with parents and guardians about progress and tasks.

Troubleshoot, diagnose, and resolve issues with Apple Mac and iOS products.Contribute to success across all store areas and flex appropriately to meet business needs.

Drive sales, create owners, build brand loyalty, and serve as a performance and customer experience leader.Serve as a role model to teammates and demonstrate how to achieve goals and high impact results.Responsible for sales in excess of $1m per quarter while maintaining attachment attachment rates for product related services.

Consistently achieve goals for Mac, iOS, and Apple Services sales. Provide world class customer support to single and multiple customers while navigating complex tasks.Help deliver and facilitate training. Conducted phone screenings of candidates for positions across the market.

I started in Customer Service as a Front Service Clerk and from that position trained and worked in various departments including the Bakery, Meat, Grocery, and Produce.