Alexander Vasenko Email & Phone Number

Kyiv, Kyiv City, Ua

Your new AI-driven sales agents.Build the next-generation AI-driven employee that generates new customers for your B2B business

Kyiv, Kyiv City, Ukraine

- Building and maintaining relationships with B2B clients in the United States and Europe.- Serving as the primary point of contact for all client engagement-related matters, such as contracts, project launches, deliverables, reporting, and invoicing.- Onboarding new customers and presenting data about our services - Collaborating with a team of SDRs, Lead Researchers, and Copywriters to develop and execute B2B outreach marketing campaigns, content creation, and research initiatives.- Overseeing internal processes to ensure seamless client delivery, including task creation, monitoring of deliverables, quality assurance, and reporting.

- Planning and developing the right marketing strategy to get the product noticed by the target audience. - Performing and arranging successful product demonstrations for customers. Proposing an overall budget, and delivering monthly revenue forecasts. - Market research and developing the core positioning and messaging for the product. - Managing existing client's accounts and onboarding new clients- Talent search and acquisition (extra activity)

- Conduct B2B market research- Generate leads according to the ideal customer profile- Manage the outbound campaign/convert leads into clients- Populate various CRM systems with prospect-based data

Wentrum is a company that provides assistance for students during all steps of studyingWe create educational and academic content (materials for studies, presentations, business plans, etc.).We provide a comprehensive service for students 24/7 by using 3 channels of communication; calls, chats and e-mails.We are the main connection between our clients and partners.Duties:- Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants- Handling customer complaints or any major incidents- Producing written information for customers, often involving use of computer packages and software- Training staff to deliver a high standard of customer service

Duties:- Open and maintain customer accounts by recording account information- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution- Maintain financial accounts by processing customer adjustments- Recommend potential products or services to management by collecting customer information and analyzing customer needs- Prepare product or service reports by collecting and analyzing customer information- Contribute to team effort by accomplishing related results as needed- Manage large amounts of incoming calls