Alexander Wulff Kert Email and Phone Number
Experienced Customer Success Manager with a strong background in the SaaS industry. Currently working as a customer success, managing a large portfolio with accounts across SMB, Core, and Enterprise segments. Skilled in automating and optimizing customer success frameworks to enhance client satisfaction and retention.With a Bachelor's degree in Market Analysis, Sales Management, Digital Marketing, and International Business Strategy from Copenhagen Business Academy, I have honed my skills in market analysis and strategic planning. I have international experience from my semester abroad at Hanyang University in Seoul, South Korea.Recognized for my ability to build long-lasting relationships and deliver exceptional results, I am passionate about driving customer success and business growth. Always eager to connect with like-minded professionals and explore innovative ways to enhance client experiences and foster business development.
Dib Viden A/S
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Customer Success ManagerDib Viden A/S Oct 2024 - PresentCopenhagen, Capital Region Of Denmark, Denmark
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Customer Success ManagerTrustpilot Jul 2023 - Sep 2024Copenhagen, Capital Region, Denmark- Customer Success Manager for the Danish market, managing a large portfolio with accounts across SMB, Core, and Enterprise segments.- Automated and optimized the "Low touch" framework, enhancing customer satisfaction and retention.- Fostered and built long-lasting relationships across diverse customer portfolios. -
Associate Customer Success ManagerTrustpilot Apr 2022 - Jun 2023Copenhagen, Capital Region, Denmark- Managed, maintained, and grew an average of Medium size portfolio.- Developed strategies to improve customer engagement and success metrics.
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Customer Succes ManagerGeniewords Sep 2021 - Mar 2022København, Hovedstaden, Danmark- Established and managed GenieWord's first Customer Success function.- Implemented processes and strategies to enhance customer satisfaction and loyalty. -
Digital AdvisorDigital Media Denmark Apr 2021 - Jun 2021Copenhagen, Capital Region, Denmark -
Network ManagerF5 Networking Mar 2020 - Sep 2020Rentemestervej 2A, 2400 København Nv- -
Marketing ConsultantMediak Aps Jul 2019 - Dec 2019Frederiksberg Alle 104 -
Sales AssistantMarathon Sport Jul 2014 - Jun 2017København, Capital Region, Denmark
Alexander Wulff Kert Skills
Alexander Wulff Kert Education Details
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International Sales And Marketing -
Marketing
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Economics
Frequently Asked Questions about Alexander Wulff Kert
What company does Alexander Wulff Kert work for?
Alexander Wulff Kert works for Dib Viden A/s
What is Alexander Wulff Kert's role at the current company?
Alexander Wulff Kert's current role is Experienced SaaS Customer Success Manager | Expert in Client Relationship Management | Passionate About Optimizing Customer Experiences | Planhat Certified.
What schools did Alexander Wulff Kert attend?
Alexander Wulff Kert attended Copenhagen Business Academy, 한양대학교, Copenhagen Business Academy, Niels Brock.
What skills is Alexander Wulff Kert known for?
Alexander Wulff Kert has skills like Customer Service, Sales, Visual Merchandising, Fashion, Forretningsstrategi, Marketingsstrategi, Projektledelse, Ledelse, Engelsk, Microsoft Office, Salgsledelse, Forandringsledelse.
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