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Alexander Álvarez Email & Phone Number
Information Technology Associate
at
BwB
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Technology Associate
Location
Barcelona, Catalonia, Spain
Company size
Who is Alexander Álvarez? Overview
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Quick answer
Alexander Álvarez is listed as Information Technology Associate at BwB, a company with 87 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a matched LinkedIn profile for Alexander Álvarez.
Alexander Álvarez previously worked as TechOps Specialist (Tech L3) at Travelperk and IT Support Specialist - Site Coordinator at N26. Alexander Álvarez holds Advanced Expert In Telecommunications And Computer Systems, Information Technology from Politeknika Txorierri.
Company email context
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BwB
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Profile bio
About Alexander Álvarez
Dedicated IT Support Specialist with over 8 years of experience in providing high-level technical support and managing complex IT environments. Proficient in diagnosing hardware and software issues, SaaS tools management, and MDM solutions across Windows and macOS platforms. Known for excellent communication skills, analytical problem-solving, and a commitment to improving operational efficiency.
Current workplace
Alexander Álvarez's current company
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13 roles
Alexander Álvarez work experience
A career timeline built from the work history available for this profile.
Techops Specialist (Tech L3)
Current- Configured and maintained SaaS tools securely.
- Provided technical support for system, software, and hardware issues.
- Managed user onboarding/off-boarding and MDM tool maintenance.
- Executed IT projects to improve operations and documented procedures.
- Oversaw tool and permissions management.
Aug 2021 - Present
It Support Specialist - Site Coordinator
May 2021 - Aug 2021
It Support Specialist (Tech L2)
- Resolved IT, AV, and communication issues; supported live and streaming video events as needed.
- Provided end-user support for devices (MacOS, Windows, iOS, Android, ChromeOS) and software (Google Workplace, Jira, Confluence, Slack, Office 365).
- Assisted with IT onboarding and developed training materials.
- Created and updated IT documentation for support and operational processes.
- Managed hardware/software assets and executed system improvement projects
Feb 2020 - Aug 2021
Technical Support Specialist (Tier 2) - Installation & Licensing
- Researched and resolved client issues with Autodesk software installation, licensing, and usage.
- Provided support across multiple channels (chat, phone, web, forums).
- Documented verified solutions in concise Knowledge Base articles and case management systems.
- Managed critical issue escalations, ensuring compliance with service levels.
Oct 2019 - Jan 2020
Deskside Support Engineer @ Eir Ireland
- Provided PC troubleshooting via phone, remote, and desk-side support.
- Configured and repaired desktops/laptops, managed deployments, and coordinated asset recovery.
- Maintained spare parts inventory, managed mobile devices, and handled new hire setups.
- Completed incidents within SLAs, ensuring daily ticket updates and accurate IT asset management.
Feb 2019 - Sep 2019
Senior Process Executive @ Google Maps
- Provided phone support, ensuring excellent customer experience.
- Processed transactions, made informed decisions, and followed compliance and data security protocols.
- Conducted research to resolve issues efficiently, aiming to exceed quality and productivity targets.
Feb 2016 - Feb 2019
It Helpdesk Engineer
- Logged and tracked tickets to ensure timely resolution.
- Provided technical support via phone and email, troubleshooting PCs, laptops, and mobile devices.
- Maintained backups, managed antivirus (Vipre & Webroot), and set up emails on iPhones.
- Supported Microsoft Office issues and Active Directory tasks (password resets, user/group management).
- Worked within SLA requirements, performed Citrix support, and ensured data recovery.
Nov 2014 - Nov 2015
General Operative
- Classification of stock into different departments.
- Packaging and labelling products before they are dispatched.
- Moving and organising stock.
- Ensuring a clean and safe workhouse for staff to work in.
Sep 2013 - Jan 2014
It Support Technician
- Provided company-wide technical support in person and via phone.
- Logged and tracked tickets to ensure timely resolution.
- Repaired and replaced equipment as needed.
- Installed and configured hardware, software, systems, networks, and peripherals.
Nov 2012 - Jul 2013
Quality Assurance
- Certified the Consumption Range 2011/2012
- Worked with the technical team on consumer product testing and incident resolution.
- Performed idiomatic reviews and comprehensive end-to-end testing.
- Oversaw test machine management, including OS and language installations/updates.
Jan 2011 - Jan 2012
It Support Technician In Data Processing Centre
- Assembly, installation, repair and maintenance of the POS (Point of Sale Terminal) terminals.
- Assembly, installation and repair of receipt tickets printers.
- Assembly, installation and maintenance of credit card processing terminals, barcode scanners and counterfeit detectors.
- Installation and repair of the sales manager computer and printers.
- Incidence management.
Sep 2010 - Dec 2010
It Support Technician
- Assembly, installation, repair and maintenance the ATM of BBK (Bilbao Biscay Savings Bank).
- Assembly, installation and maintenance of credit cards processing terminals.
- Repair ticket and money dispensing boxes.
- Upgrades and replacements.
- ATM software upgrade.
- Repair in the laboratory the items replaced.
Mar 2008 - Jun 2008
Team & coworkers
Colleagues at BwB
Other employees you can reach at bwbuk.org. View company contacts for 87 employees →
IC
Isaac Caiger-Smith
Colleague at Bwb
Brighton, England, United Kingdom, United Kingdom
View →
ST
Soyol-Erdene Tsegmid
Colleague at Bwb
Mongolia, Mongolia
View →
AC
Asen Charliyski
Colleague at Bwb
United Kingdom, United Kingdom
View →
MB
María Belén Ortíz Torres
Colleague at Bwb
Barcelona, Catalonia, Spain, Spain
View →
SB
Saniya Bassi
Colleague at Bwb
Delhi, India, India
View →
PS
Prerna Sukhija
Colleague at Bwb
Mumbai, Maharashtra, India, India
View →
OO
Odhran O'Reilly
Colleague at Bwb
Dublin, County Dublin, Ireland, Ireland
View →
LW
Lesley Warren
Colleague at Bwb
London, England, United Kingdom, United Kingdom
View →
AP
Archit Parikh
Colleague at Bwb
Mumbai, Maharashtra, India, India
View →
KA
Kartikeya Aggarwal
Colleague at Bwb
Delhi, India, India
View →
Isaac Caiger-Smith
Colleague at Bwb
Brighton, England, United Kingdom, United Kingdom
View →
ST
Soyol-Erdene Tsegmid
Colleague at Bwb
Mongolia, Mongolia
View →
AC
Asen Charliyski
Colleague at Bwb
United Kingdom, United Kingdom
View →
MB
María Belén Ortíz Torres
Colleague at Bwb
Barcelona, Catalonia, Spain, Spain
View →
SB
Saniya Bassi
Colleague at Bwb
Delhi, India, India
View →
PS
Prerna Sukhija
Colleague at Bwb
Mumbai, Maharashtra, India, India
View →
OO
Odhran O'Reilly
Colleague at Bwb
Dublin, County Dublin, Ireland, Ireland
View →
LW
Lesley Warren
Colleague at Bwb
London, England, United Kingdom, United Kingdom
View →
AP
Archit Parikh
Colleague at Bwb
Mumbai, Maharashtra, India, India
View →
KA
Kartikeya Aggarwal
Colleague at Bwb
Delhi, India, India
View →
2 education records
Alexander Álvarez education
Advanced Expert In Telecommunications And Computer Systems, Information Technology
Advanced Expert In Operation Of Computer Systems
FAQ
Frequently asked questions about Alexander Álvarez
Quick answers generated from the profile data available on this page.
What company does Alexander Álvarez work for?
Alexander Álvarez works for BwB.
What is Alexander Álvarez's role at BwB?
Alexander Álvarez is listed as Information Technology Associate at BwB.
Where is Alexander Álvarez based?
Alexander Álvarez is based in Barcelona, Catalonia, Spain while working with BwB.
What companies has Alexander Álvarez worked for?
Alexander Álvarez has worked for Bwb, Travelperk, N26, Autodesk, and Proservia - Manpowergroup.
Who are Alexander Álvarez's colleagues at BwB?
Alexander Álvarez's colleagues at BwB include Isaac Caiger-Smith, Soyol-Erdene Tsegmid, Asen Charliyski, María Belén Ortíz Torres, and Saniya Bassi.
How can I contact Alexander Álvarez?
You can use AeroLeads to view verified contact signals for Alexander Álvarez at BwB, including work email, phone, and LinkedIn data when available.
What schools did Alexander Álvarez attend?
Alexander Álvarez holds Advanced Expert In Telecommunications And Computer Systems, Information Technology from Politeknika Txorierri.
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