- Leading the testing team.- Planning and performing testing of diagnostic medical software. - Identifying opportunities for product improvement. - Preparing test documentation for regulatory filings. - Direct the efforts of supporting developers to implement automation strategy.- Designed a new Software Development Specification outline that effectively maps requirement documents to test cases. - Proposed a feature request for a health monitoring system and actively participated in the initial design sessions.- Collaborated cross-functionally with multiple teams focused on process improvement.- Worked closely with our developers to design and implement tools tailored to THINKMD specifications, enhancing our testing capabilities.-Utilized a corrective and preventive action (CAPA) system compliant with US federal and international regulatory standards for medical devices.

- Routed calls to police, fire and ambulance service to meet individual call needs.- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.- Relayed latest information to first responders via electronic means, telephone calls and radio responses.- Read system maps and caller information, and documented details in system.- Optimized productivity to improve on-time emergency response.- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.- Facilitated communications between customers and field personnel to answer questions or resolve concerns.- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.- Prepared variety of different written communications, reports and documents.- Resolved conflicts and negotiated mutually beneficial agreements between parties.- Applied customer feedback to develop process improvements and support long-term business needs.- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.- Onboarded new employees with training and new hire documentation.- Evaluated employees' strengths and assigned tasks based upon experience and training.

- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.-Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and keeping inventory.-Recruited and trained new bartenders and barbacks to help maintain talented team.-Applied customer feedback to develop process improvements and support long-term business needs.-Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.-Evaluated employees' strengths and assigned tasks based upon experience and training.

- Collaborated with staff members to create meals for large banquets.- Maintained well-organized mise en place to keep work consistent.- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.- Modernized work processes to reduce guest wait times and boost daily output.