Alexander Bigio Email & Phone Number

New York, Ny, Us

New York, New York, United States

Client Collaboration & Engagement: Build and maintain strong relationships with clients, acting as a trusted advisor to ensure their success and satisfaction with Kaltura's solutions.Training & Enablement: Design and deliver tailored training sessions, empowering clients to maximize the value and capabilities of Kaltura’s video platform.Solution Optimization: Analyze client workflows and recommend solutions to enhance efficiency, usability, and overall experience with Kaltura… Show more Client Collaboration & Engagement: Build and maintain strong relationships with clients, acting as a trusted advisor to ensure their success and satisfaction with Kaltura's solutions.Training & Enablement: Design and deliver tailored training sessions, empowering clients to maximize the value and capabilities of Kaltura’s video platform.Solution Optimization: Analyze client workflows and recommend solutions to enhance efficiency, usability, and overall experience with Kaltura products.Analytics & Insights: Provide data-driven insights and performance metrics using the Kaltura Management Console (KMC) to help clients achieve their goals.Problem Solving & Support: Act as the primary point of contact for client inquiries, offering solutions and ensuring timely issue resolution in collaboration with cross-functional teams.Customer Retention & Growth: Partner with clients to identify opportunities for growth, renewals, and expansion within their organization.Cross-Functional Collaboration: Work closely with internal teams, including product, sales, and support, to align client feedback with strategic goals and product improvements. Show less

Tel Aviv District, Israel

Tel Aviv District, Israel

Data Analyst in a student position at Maala

Camp counselor in GFC summer camp

Tel Aviv, Israel

An intern at revolutionary start up company UBQ for three months.