Alexander Bookless Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

• Manage customer orders from start to finish, from preparing and verifying order contents for 100% accuracy to packing and shipping the order.
• Prepare and ship large wholesale orders for business customers, often international wholesale customers, while ensuring that all relevant documentation is provided for customs.
• Receive and stock incoming purchase orders, ensuring vendor accuracy and accurate inventory counts.
• Collaborate with customer service to solve and mitigate… Show more
• Collaborate with customer service to solve and mitigate potential issues by proactively contacting customers to ensure order accuracy and satisfaction.
• Manage the company's Amazon sales channel, with over $1 million in sales each year flowing through it, ensuring the company meets/exceeds Amazon seller metrics

Seatac, Washington, United States

• Led a diverse, multicultural crew through complex sort operations in a warehouse/airport environment, ranging from 5 to 20 employees.
• Mentored several employees as they moved into specialty roles within FedEx, providing guidance and support as they progressed in their careers within the company.
• Helped plan the day-to-day operation, adapted as the needs of the Seattle market changed, and mitigated customer service failures when unforeseen circumstances occurred.
• Ensured… Show more
• Ensured employees met/exceeded operational KPIs, followed proper safety procedures, and provided coaching to employees to mitigate safety risks and improve employee productivity.
• Overhauled leadership administrative forms and Excel files to fit day-to-day operational needs better. Show less

Seatac, Washington, United States

• Loaded/offloaded containerized trucks as they arrived/prepared to depart the facility.
• Accurately weigh/close out containers and determine the proper container destination. When loading trucks, I was to determine appropriate container placement based on container weight to ensure driver safety.
• Completed operational objectives efficiently to ensure truck routes and outbound flights departed on time.

Seatac, Washington, United States

• Offloaded and sorted outbound freight as it arrived at the facility.
• Loaded containers using proper stacking techniques to ensure container density and employee safety.
• Assisted in specialty roles as needed based on operational needs.

Camp Sheppard

• Increased revenue year-to-year, consistently exceeding seasonal sales goals.
• Seamlessly switched sales approach from customer to customer based on customer age, needs, financial parameters, etc.
• Performed various roles simultaneously, from assisting customers, restocking inventory, and tracking inventory needs.
• Ensured proper closing procedures were followed, investigated any cash register discrepancies, and completed the weekly order form to ensure sufficient stock was… Show more
• Ensured proper closing procedures were followed, investigated any cash register discrepancies, and completed the weekly order form to ensure sufficient stock was available for the following week. Show less

Camp Sheppard

• Taught outdoor Boy Scout skills to kids with ages ranging from 6 to 17.
• Seamlessly able to adapt my teaching style based on my target audience, switching to a more hands-on approach when needed.

Summit Bechtel Reserve, West Virginia

As a Zipline Operator, I was tasked with testing the zip lines each morning for safety, ensuring participants were correctly harnessed, and sending them down the zip lines safely. Part of my job included communicating with participants who did not understand English via non-verbal means and using translators to communicate expectations.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree, Emphasis In Accounting