Proactively identified and resolved production challenges related to staffing, logistics, inventory, and deadlines, while maintaining product accuracy and effective inventory rotation.Optimized production planning processes, enhanced Key performance indicator (KPI) reporting, and minimized overtime to improve efficiency. Ensured a clean and safe working environment for all employees.Actively mentored staff while identifying employee strengths, striving to achieve performance goals, and executing a wide range of tasks.Ensured logistics support requirements were met, supervising a team of 15.Supervised shipping and receiving operations; delivered administrative support for employees, applying knowledge of federal planning policies and procedures to exceed logistical compliance standards.Administered the weekly production of over 1,500 tons of bulk and bagged animal feeds, ensuring smooth operations for LTL and FTL outbound shipments.

Orchestrated inbound and outbound operations to meet SLA targets, driving continuous improvement in KPI performance and warehouse efficiency.Trusted to serve as Acting Operations Manager for 9 months, analyzed trends in product volume to forecast staffing and equipment needs, ensuring seamless operations.Mentored, trained, and coached department supervisors and managers to enhance team effectiveness and individual growth.Managed timekeeping, payroll, scheduling, and overtime, ensuring accurate compensation and optimal staffing levels.Led specialty teams, including the Safety Committee and Emergency Response Team, to develop safety protocols, conduct monthly audits, and coordinate emergency response efforts.Administered facility and equipment maintenance, documented repairs, and ensured accurate client billing for 3rd Party Logistics (3PL) services.

Spearheaded all inbound and outbound operations to optimize warehouse efficiency and meet facility demands, ensuring smooth transitions in a 24/7 operation.Drove continuous KPI improvements of 3rd Party Logistics (3PL) by mentoring, training, and coaching associates, fostering a culture of excellence.Managed comprehensive warehouse operations, including payroll, scheduling, and overtime management for both unionized workforce and third-party services.Conducted trend analysis and volume forecasting to ensure adequate staffing and equipment availability, aligning with customer needs.Oversaw facility and equipment maintenance, tracking repairs to maintain optimal working conditions.

Devised the unloading and sortation of over 40,000 customer packages daily, driving continuous improvement of KPI for Small Parcel Delivery (SPD).Additionally, served as a certified PIT trainer and managed warehouse material orders.Facilitated hourly associates' hiring, training, mentorship, and discipline, ensuring a high-performance team.Oversaw Linehaul Logistics for the hub and two satellite facilities, while managing the maintenance and repair of MH, PIT, and yard equipment.Analyzed trends and forecasted volume, staffing, and equipment need to optimize operations.Led monthly safety, employee engagement, and KPI meetings, and managed vendor negotiations to ensure customer satisfaction.

Improved logistics for all inbound operations, including tracking and processing specially ordered freight, and managing claims and damages for products.Directed the picking, packing, and shipping processes for the distribution center, while also managing over-the-counter sales.Led weekly safety and employee engagement meetings to foster a positive work environment.Conducted daily cycle counts and managed inventory research and reconciliation to ensure accuracy.Trained and supervised all receiving associates, ensuring smooth and efficient operations.