Alexander Love, Mba Email & Phone Number

Surprise, Arizona, United States

Managing projects for TriWest Healthcare Alliance in Utilization Management for Veterans’ healthcare services.

United States

Partnering with FirstRule Group, managing projects for assigned clients.

Managing projects for DES DDD under the State of AZ.

Phoenix, Arizona

As a Client Implementation Manager (CIM), performing benefit implementations for large groups.

Phoenix, Arizona

Under Arizona's Department of Economic Security (DES), managing projects for the Division of Developmental Disabilities (DDD) within the Project Management Office (PMO).

Phoenix, Arizona

At Vālenz (formerly United Claim Solutions), I served in a short-term contracted position during a time of increased workloads and client implementations at UCS. I served as an energetic, self-starter, responsible for planning, scheduling, resourcing, and implementing medical claim-based projects with the United Claim Solutions family of companies. I served as a focal point for all stakeholders involved in multi-level implementations, overseeing multiple processes to ensure successful project outcomes and deliverables. Other responsibilities included: ►Organization & Stakeholder Management: Manage and coordinate across multiple departments, completing project deliverables. Provide updates as expected to key stakeholders, ensuring full project visibility for assigned projects. ►Project Planning & Quality Assurance: Manage project risks by keeping all involved teams focused, ensuring deadlines are met, communicating any delays in a timely manner. Oversee testing procedures to ensure deliverables will be of high-quality and error free, ready to move to production during the end of implementations. ►Project Management: Document and define project statuses (including specifications, reviews, decisions made, changes, and project scope) working with multiple stakeholders to meet tight deadlines. Assemble resources (including assets and personnel) as needed on cross-functional teams. ►Effective Communication: Provide post-implementation reviews for clients, including weekly meetings for up to 30-days post implementation (warranty period). ►Business Operations Improvement: Utilizing general principles of Lean Six Sigma, evaluating operational procedures to determine possibilities for removing waste to improve performance.

Phoenix, Arizona

At Health Current, I was a key support figure in ensuring all project-related milestones were met. I contributed to the rapid onboarding of new network participants and the widespread adoption of health IT, leveraged by providers to improve people’s lives. I continuously capitalized on opportunities for business process improvement, applying general principles of Lean Six Sigma.Other responsibilities included: ► Quality Assurance, Organization & Project Management Support: Facilitate project initiation and tracking, protect milestone achievement, ensure customers are appropriately served based on the programs they qualify for, and protect accurate financial reporting by ensuring 100% accuracy of data integration.► Project Planning & Stakeholder Management: Play an active role in formulating project roadmaps, supporting the alignment of Project Managers’, Account Managers’, and customers’ needs. Conduct kick-off and planning meetings to clarify project scope, determine technical resources required, and establish timelines. ► Cross-Functional Collaboration: Expedite the flow of milestone information to the Finance department to safeguard the timely issue of grant monies to customers to support their projects. ► Effective Communication: Provide written documentation on the technical nature of the project (helping build VPN tunnels), critical to accurate project resource allocation.► Process Improvement: Overhauled documentation structure and flow and streamlined how Account Managers, Project Managers, Client Support Specialists, and Integration Engineers collect, store, access, and share information.

Phoenix, Arizona

At Grand Canyon University I enthusiastically absorbed practical knowledge relevant to today’s modern business challenges—from accounting, finance, and forecasting to marketing and innovation concepts—gaining rich insights into the true drivers of business success.My main responsibilities while working at Grand Canyon University included: ► Collaborative Strategic Planning: Develop sustainable and global growth-oriented business strategies in a small group setting and research how various functional areas are impacted by leadership decision making.► Time Management & Organization: Juggle the intense workload of the academic program with full-time employment as a University Counselor with the College of Nursing and Healthcare Professionals, exceeding all KPIs.► Networking & Strategic Relationship Building: Build a vast network comprising current and future business leaders across a wide range of industries.

Phoenix, Arizona

At Mayo Clinic I ensured smooth operations of the ENT surgical department to optimize efficiency and boost patient outcomes. My main responsibilities while working at Mayo Clinic included:► Problem Solving & Process Improvement: Identified a critical procedural gap preventing timely patient case research on behalf of nursing staff, physician assistants, and surgeons. Standardized information-gathering process of Medical Practice Secretaries, resulting in higher-quality information being passed on to medical staff. ► Patient Communication: Interfaced with patients in a way that was recognized for respect for diversity and the extreme sensitivity to distress related to health status—acting as a beacon of calm during a difficult time.► Organization & Prioritization: Delicately balanced grueling schedules of 3 world-class surgeons. Carefully weighed patient criticality to ensure life-saving intervention when needed. ► Cross-Departmental Collaboration: Ensured timely flow of information across various labs and surgical departments to protect patients’ lives and outcomes.

Formerly Known As "Nurtur Health, Inc."

At Envolve Health I positively impacted the well-being and health of eligible members while delivering shareholder value by driving up membership in the telephonic health coaching programs. I also gained a broad overview of healthcare insurance incentives.My main responsibilities while working at Envolve Health included:► Performance Excellence: Improved enrollment figures for health coaching programs by 20K members.► Effective Communication & Diversity: Relayed health incentive information to new members with extreme finesse, maintaining sensitivity for health status of patients and respect for diversity. ► Planning, Goal Setting & Collaboration: Assisted members in establishing specific, measurable, attainable, realistic, and timely (SMART) goals and then later facilitated the flow of information to assigned coaches.

At Healthcare Center Scottsdale I supported all aspects of a medical practitioner’s office—from general office management to hands-on patient testing and treatment, and contract negotiation with medical sales representatives and vendors.

In the US Navy as a Hospital Corpsman I gained a broad medical overview, with hands-on patient assignments touching pediatrics, family medicine, aviation medicine, and immunizations, performing over 1.5K procedures. I also built a solid leadership profile by training 25+ Hospital Corpsmen. Additionally, I developed time-saving standards that enhanced medical staff productivity and improved flow of patients.

Master Of Business Administration - Mba

Bachelor'S Degree, Health/Health Care Administration/Management, 4.0

Activities and Societies: National Society of Collegiate Scholars, Alpha Chi Honor Society