Responsible for the daily operations of multiple industry leading trading exchanges, Help Desk support, and Market Compliance Supervision, providing immediate assistance to NYSE Group Exchanges and National Markets Services, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems in supporting the overall architecture of the ICE/NYSE exchanges, divisions, and infrastructure.

Administers the necessary product requirements to maintain consistent account control of clients that use FIS software products specifically e-Wire (a wire transfer product) and ensures that the quality and utilization of FIS software products satisfies client needs.

• Assisted in remote technical support operations of an IT firm that provides a Platform as a Service of hosted applications for CPA firms in a Citrix cloud environment • Acted as a first responder to users that submit trouble tickets; triaging issues ranging from software errors, network connection issues, and coordinating with vendors• Attempting to resolve trouble tickets within 30 minutes; escalating to Level 1 consultants as needed

Assists in enforcing security measures for a resort hotel located in Braselton, GeorgiaAssists in providing a safe environment for guests and employees within the facilityAssists in loss prevention and recovery measures of personal and business property for guests and employees.

Transitioning military professional with supply distribution background searching for a similar position in the private sector in warehousing, inventory, and logistics.

• Supervised 23 individuals to receive new military personnel and their families welcoming them to their new assignments; accounted for equipment valued at 25,000 dollars• Coordinated programs with various facilities such as finance, medical and housing in order to ensure that the basic needs of arriving personnel were met• Guided new personnel through a 48 hour processing stage that ensured that they were familiarized with the new area they would be working in and… Show more • Supervised 23 individuals to receive new military personnel and their families welcoming them to their new assignments; accounted for equipment valued at 25,000 dollars• Coordinated programs with various facilities such as finance, medical and housing in order to ensure that the basic needs of arriving personnel were met• Guided new personnel through a 48 hour processing stage that ensured that they were familiarized with the new area they would be working in and Fort Carson facilities• Successfully processed over 1,000 personnel within the new organization Show less

• Accounted for all aspects of training, resourcing and maintaining the health, welfare, and safety of 48 employees; ensured that all training is planned and executed to standard; enforced employee readiness through managing medical readiness, physical training, and maintenance. Enforced physical security and supply discipline. Ensured that the administrative requirements of the organization were met through the management of counseling employees, disciplinary actions, promotions, and… Show more • Accounted for all aspects of training, resourcing and maintaining the health, welfare, and safety of 48 employees; ensured that all training is planned and executed to standard; enforced employee readiness through managing medical readiness, physical training, and maintenance. Enforced physical security and supply discipline. Ensured that the administrative requirements of the organization were met through the management of counseling employees, disciplinary actions, promotions, and awards. Maintained individual employee discipline, professionalism and accountability of individual and assigned equipment.• Coordinated with Japanese Self Defense Forces to execute annually scheduled bilateral training events; facilitated English and American customs classes with military members and their families • Provided quality of life support systems such as housing, medical and transportation services to over 500 individuals during a 45 day vessel loading operation • Ensured that all life support needs were met of all individuals involved in the mission • Coordinated all support activities enforcing safety, health and welfare of all participants • Completed vessel loading mission which consisted of over 2,800 pieces of vehicles and equipment without accident or incident two weeks ahead of schedule• Volunteered over 80 hours of personal time to support local orphanages various community events to foster relationships between the U.S. Army and the Hiroshima community in Japan• Assisted in maintaining accountability and serviceability of organizational equipment valued over 13M dollars Show less

• Provided manpower necessary to support the Army mission; established and maintained contact with possible applicants for processing and enlistment in the United States Army and Army Reserve• Prospected, screened, interviewed, and processed qualified applicants to join the Army and Army Reserve; counseled and prepared future military members for initial entry training; maintained equipment valued at 25,000 dollars• Conducted awareness programs throughout an area… Show more • Provided manpower necessary to support the Army mission; established and maintained contact with possible applicants for processing and enlistment in the United States Army and Army Reserve• Prospected, screened, interviewed, and processed qualified applicants to join the Army and Army Reserve; counseled and prepared future military members for initial entry training; maintained equipment valued at 25,000 dollars• Conducted awareness programs throughout an area covering 13 square miles with a population of 18.160 people; provided a network of influencers to include parents, educators, and community officials to spread a positive message for the U.S. Army and Army Reserve• Assisted in achieving the year to date quota in 2009 for the company in which has not been accomplished in over seven years• Trained over 60 future military members to get promoted in a pre-initial entry training program; 35 of those individuals were able to receive a promotion before they left home station for initial entry training Show less

• Served as an instructor for a leadership school for a span of 24 months; maintained accountability, safety, morale, and welfare of 48 students in a 32 day training cycle in support of the Global War on Terrorism; maintained instructor certification standards, accounted for 47,000 dollars of equipment• Provided regulatory guidance, scenario based training, mentorship, counseling, and team building• Assisted to create a 9 mile scenario based evaluation exercise to… Show more • Served as an instructor for a leadership school for a span of 24 months; maintained accountability, safety, morale, and welfare of 48 students in a 32 day training cycle in support of the Global War on Terrorism; maintained instructor certification standards, accounted for 47,000 dollars of equipment• Provided regulatory guidance, scenario based training, mentorship, counseling, and team building• Assisted to create a 9 mile scenario based evaluation exercise to help foster leadership skills that were taught to students throughout their training cycle• Trained 15 international military students on leadership; 100% graduation as a result • Was selected instructor of the cycle two times throughout the time stationed in Europe• Also was selected to represent the organization to compete for the Instructor of Year in 2007• Graduated over 1,400 students over a 24 month period preparing them to assume leadership roles when they return to their places of duty Show less

• Performed ammunition logistics support for a logistics and aviation company; supervised 30 individuals; provided ammunition to 6 companied for training and combat operations • Coordinated with companies ensuring proper storing issuing, handling, and transportation procedures were executed; enforced safety, physical security, and accountability of ammunition stocks; implemented destruction operations if necessary• Assisted 10 employees to get promoted during… Show more • Performed ammunition logistics support for a logistics and aviation company; supervised 30 individuals; provided ammunition to 6 companied for training and combat operations • Coordinated with companies ensuring proper storing issuing, handling, and transportation procedures were executed; enforced safety, physical security, and accountability of ammunition stocks; implemented destruction operations if necessary• Assisted 10 employees to get promoted during deployments through training and preparing them to go before an executive interview• Maintained accountability of all personnel and equipment worth over 20M dollars throughout a four year period in support of two combat deployments in Iraq Show less

• Provided ammunition logistics support for a depot level ammunition company, supervised 9 individuals • Supervised ammunitions operations support utilizing equipment worth over 250,000 dollars • Provided customer service to over 60 units in the Germany in ammunition support for training and combat operations in support of the Global War on Terrorism• Assisted in maintaining over 13M dollars of ammunition items within a 3 year tenure through supervising… Show more • Provided ammunition logistics support for a depot level ammunition company, supervised 9 individuals • Supervised ammunitions operations support utilizing equipment worth over 250,000 dollars • Provided customer service to over 60 units in the Germany in ammunition support for training and combat operations in support of the Global War on Terrorism• Assisted in maintaining over 13M dollars of ammunition items within a 3 year tenure through supervising inventory control measures, observing and evaluating warehousing procedures, and enforcing safety standards Show less

• Assisted in providing ammunition logistics support for a company level ammunition company and an aviation company in support of training and peacekeeping operations • Coordinated with the main ammunition support facilities in order to ensure the ammunition needs were met for each unit involved in training or real world operations • Utilized and accounted for over 150,000 dollars in order to complete operations• Assisted in maintaining over 10M dollars… Show more • Assisted in providing ammunition logistics support for a company level ammunition company and an aviation company in support of training and peacekeeping operations • Coordinated with the main ammunition support facilities in order to ensure the ammunition needs were met for each unit involved in training or real world operations • Utilized and accounted for over 150,000 dollars in order to complete operations• Assisted in maintaining over 10M dollars of ammunition, recovered over 12M dollars of weapons and ammunition in Port-Au-Prince Haiti; assisted in providing force protection for the city of Tuzla, Bosnia while performing peacekeeping operations to ensure safety and security among the local population Show less