Served 20 years in the United States Army as an ammunition logistics specialist, instructor, and recruiter.Possess strong hands on and academic background in technical management with a record of successfully troubleshooting and resolving issues with hardware, software and operating systems, networking, and programming. Excellent communicator with solid customer service skills and relationship management expertise including staff management and leadership, and client relations in business and sales. Experience assisting information technology staff with desktop and laptop installation and to establish network communications for workstations Proficient in the operation of desktops and laptops using Windows and Linux operating systems; daily use of Microsoft Office tools for activities such as duty logs, email traffic, and inventory Strong technical knowledge to diagnose and resolve end-user hardware problems and network access problems Capable competencies to deliver, tag, set up, and assist in the configuration of end-user PC desktop hardware, software, and peripherals Demonstrated logistics background necessary to coordinate or perform timely repair of PC computer equipment
Listed skills include Network Security, Wireless Communications Systems, Network Applications, Voip, and 29 others.