Alexander Daro Email & Phone Number

Holts Summit, Mo, Us

Greater Jefferson City Area

I am an Information Technology Professional with experience in computer networking, AWS cloud computing, and Windows server administration. I have strong analytical, troubleshooting, and communication skills. My passion is cybersecurity specifically in blue team defensive operations. I recently earned the Blue Team Level 1 certification from Security Blue Team and continue to hone my skills with training and CTF competitions. I am now looking for a position as a Cybersecurity Analyst or Network Operations Center Technician. I can be reached via LinkedIn.

Defined service offerings and working service requests under the ITILv4 framework, supporting cloud infrastructure, troubleshooting cloud issues, automating cloud processes, contributing to internal documentation, and training peers in a large enterprise with 5000+ employees and 10000+ endpoints. - Performed at the highest-level ranking #2 in case closures in department of 70+ peers during tenure. - Streamlined the process for onboarding new members to department as part of team. Served as a member of the onboarding committee overseeing the continued improvement of the program - Developed a PowerShell script to automatically remove cached RDP sessions reducing time spent fixing account lockouts - Configured load balancing using F5 BIG-IP Local Traffic Manager (GUI and tmsh), Amazon Web Services Elastic Load Balancing (Application Load Balancer - ALB and Network Load Balancer - NLB), and Brocade Load Balancer. - Managed network access and security by implementing firewall rules using Junos Space Security Director and configuring proxy access to external servers with Sophos Unified Threat Management (UTM). - Implemented DNS changes using Amazon Web Services Route53 and Windows DNS Server - Diagnosed network issues using Splunk and common troubleshooting tools such as ping and nslookup. - Supported a Windows Server environment including Windows Active Directory Domain Services - Contributed to the development of standard operating procedures (SOPs) using Atlassian ConfluenceTrained team members on network procedures by creating training material and engaging in one-on-one instruction. - Utilized Cadalys Service Management Salesforce application to complete service and change requests - Documented changes in Cadalys Change Management Databse (CMDB)

Bachelor'S Degree, Computer Networks And Cybersecurity, 3.69 Gpa

Graduated from the Computer Networks and Cybersecurity program at the University of Maryland, Global Campus to earn a Bacholer's degree.

Bachelor Of Arts - Ba, Computer Science

Associate’S Degree, Cybersecurity