Alexander Donovan Email & Phone Number

Stockholm County, Sweden

Se-172 63, Se

Lead the Sales and Advisory functions for Swedbank's Object Financing products, including Swedbank AutoPlan, Vendor Finance, and Leasing & Hire.My team is dedicated to ensuring these products, along with their associated advisory services, consistently meet the highest standards of performance. We collaborate closely with the Swedbank branch network and Savings Banks to achieve this objective.

Se-172 63, Se

As the Chief Product Owner for Swedbank's New Savings Platform within SIA and GPA, I'm at the forefront of a pivotal transformation, modernizing our savings applications and infrastructure. My key responsibilities include:★ Facilitating the transition to outsourcing with our partner, FNZ.★ Overseeing areas transitioning into production.★ Strategically aligning IT services with Swedbank's broader vision and dynamic business requirements.

Se-172 63, Se

As Head of Strategy, I led a team of 5, focusing on developing business strategies and managing strategically important projects within Swedbank's corporate business.Notable achievements:★ Strategic Re-organizations: Led two successful re-organisations within the C&I division, positively impacting 1,400 employees. Outcomes included increased internal collaboration and efficiency, elevated customer satisfaction as evidenced by Prospera rankings, and anticipated growth in market share for primary corporate customer segments from 13% to 16% over five years.★ Operational Efficiency: Innovated project management tools and methodologies, leading to enhanced effectiveness, improved managerial satisfaction, and careful control of consultancy expenses.★ Team Development: Fostered a motivated team environment, reflected in a high employee Net Promoter Score (eNPS) and exceptional team deliverables.

Se-172 63, Se

Business Development (previously known as Segment Management) was tasked with shaping strategy, service experiences, and offerings for Swedbank’s Corporate and Institutional business (C&I). The Strategy team concentrated on developing business strategies and managing strategically significant projects within Swedbank's corporate business.Notable Achievements:★ Group-wide Payments Strategy: Skillfully managed complex stakeholder dynamics to craft Swedbank's comprehensive payment strategy, spanning all customer segments and markets. This strategy confronted Swedbank's quarter-century dependence on external entities, notably Bankgirot, and embarked on a transformative journey to consolidate and modernize the existing 60+ fragmented payment platforms. Key initiatives included the integration of contemporary digital payment mediums like Apple Pay and ERP systems. The overarching goal was to sustain customer relationships and revenue in the face of emerging competitive pressures.★ New Institutional Strategy: Formulated a forward-thinking 5-year Institutional Strategy for Swedbank, focusing on magnifying capital-light income and broadening Assets under Management (AuM). This move aimed to cement Swedbank's position as the go-to advisor for institutions eyeing investments in mid-sized firms in our primary markets.★ Innovative Financing Solutions: Initiated a comprehensive pre-study into alternative financing solutions for our corporate customers. This pioneering effort was important in the launch of Swedbank's first alternative equity fund - Swedbank Robur Alternative Equity I.

London, Gb

Management Consultant within Financial Services (towards Banks and Insurance Companies). Notable Engagements:★ Nordic Bank: Led project to identify and resolve critical non-compliance issues within Fund trading back-office operations.★ Swedish Bank: Corona task force, specifically driving the integration of digital advisory tools to adapt to the pandemic's challenges.★ Swedish Insurance Group: Led the Data, Systems, and Processes stream for the IFRS17 implementation, which included overseeing the RFP for a new system.

Stockholm, Mälardalen, Se

Responsible for refining and enhancing Lumera's service portfolio to increase the professionalism of service delivery and increase recurring revenues.Notable Achievements:★ Revenue Growth: Transformed core services (i.e Deployment and Automated Quality Assurance), elevating Annual Recurring Revenue (ARR) from 60% to 67% within nine months.★ Culture Shift: Led an internal shift from risk-aversion and key person dependencies to emphasize customer needs, reusability, and continuous improvement.

Stockholm, Mälardalen, Se

Specialized in the Fund Trading and Fund Administration module including payments and FX functionalities. Operated within agile frameworks to serve existing customers, evolve the product roadmap, and integrate the system into new client infrastructures.Notable Achievements:★ Successful Client Onboarding: Seamlessly implemented the module for two major clients, SPP and Skandia, catering specifically to their fund requirements.★ Lead Pre-Study: Managed a crucial pre-study for Skandia, leading directly to the successful system implementation project.★ Customer Maintenance: Addressed business needs, designed solutions, and educated on product updates, enhancing customer satisfaction while increasing Lumera's consultancy revenue.

Stockholm, Se

External analysis and facilitation of customer workshops to support companies in refining their product and service offerings.

Focused on analysis, guidance, and IT system implementation to enhance clients' operational efficiencies and integration capabilities.Notable Achievements:★ Stockholm Public Transport Integration: Played a pivotal role in the merger of Waxholmsbolaget (Stockholm archipelago boat services) into Stockholm Public Transport (SL). Managed the harmonization of accounting processes and led modifications in the ticketing systems and equipment for optimal boat service integration. Particularly cherished the collaboration with the passionate archipelago team.

Zurich, Zh, Ch

Performed my thesis at ABB where I was mapping the current global market strategy for one product line. The submitted result consisted of recommendations for improvements consistent with best practices and latest research.

Stockholm, Se

ME1003, Industrial Management, Basic Course★ Organizing lessons for 30-40 engineering and economics students★ Administrative tasks including grading assignments and reporting results

Learned a lot about employer branding from this communication agency. My main duty was to take End-to-end responsibility for organizing client events.