Alexander D. Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

• Supported the analysis of market trends, customer behavior, and competitive landscapes to convert market insights into actionable items for the commercial and product management teams.
• Developed an application to capture Voice of Customer (VoC) input, centralizing customer needs and market trends into a single database. Designed a Power BI dashboard to visualize the VoC inputs, providing the product.
• Created a market intelligence tool in Power Apps to capture and store high-level customer, competitor, and industry insights from the field, equipping the sales and commercial teams with up-to-date market intelligence.
• Led bottom-up market sizing efforts for Rad Systems, reengineering our SAS and TAM models across the EV Battery and Aerospace market segments, identifying opportunities for growth.

Houston, Texas, United States

• Executed commercial campaigns and initiatives to boost sales of Ultrasound Standard Products (UTSP) and Ultrasound Testing Machines (UTTM), and supporting long-term strategy for UTTM.
• Engineered a targeted marketing campaign focused on recapturing ultrasound probe legacy customers, yielding an additional $48k in direct probe sales in Q4.
• Conducted detailed analysis of steel industry, aiding the refinement of marketing strategies for UTTM systems, employing clustering techniques to enhance outreach effectiveness to customers.
• Developed an Excel-based dashboard to monitor global Q4 marketing campaigns at a regional level, facilitating precise tracking of campaign targets versus actuals and providing critical insights for strategic adjustments.

Houston, Texas, United States

• Responsible for a portfolio of 20+ accounts in the Northeast territory, managing the entire sales cycle from prospecting and lead generation to contract negotiation and post-sale follow-up, culminating sales of.
• Oversaw service support operations, service agreement negotiations, and optimized spare parts procurement, enhancing operational efficiency and cost-effectiveness.
• Cultivated enduring client relationships and balanced the business’s financial objectives by prioritizing customer service needs while utilizing upselling strategies to maximize revenue generation.

• Enhanced inter-departmental coordination by increasing cross-modality collaboration between X-Ray, Ultrasound, and Visual businesses, leveraging strategic information sharing.
• Organized and led account strategy meetings, centralizing account information and strategic data on SharePoint sites for key accounts, facilitating improved account servicing and engagement.

Gainesville, Florida Area

• Used strong organizational and interpersonal skills to multitask effectively, including remaining professional under pressure while serving tables at one of the busiest restaurants in downtown Gainesville.
• Exhibited superb time-management skills to anticipate and fulfill guest’s needs at several tables simultaneously, increasing customer satisfaction.
• Developed robust conflict resolution and decision-making skills to satisfy customer’s demands in times of crisis, contributing to a customer-focused environment.
• Vigilantly communicated all customer specifications when sending order details to kitchen staff, ensuring accurate and punctual order preparation.

Gainesville, Florida Area

• Assigned seating in an efficient manner for 50+ tables a night averaging over 400 guests on some of the restaurants busiest nights, resulting in a profit for the business.
• Received to-go orders through DoorDash and sent food orders to the kitchen using restaurant computers resulting increased profits for the business.
• Updated the lost-and-found inventory on a daily basis ensuring lost customer items were stored safely and properly, increasing customer satisfaction.

Houston, Texas, United States

• A 12-week program within a Fortune500 company in which I quickly adapted to a sales and commercial role in an unfamiliar industry.
• Developed a market overview of liquid pipeline operators, including top customer targets, competitors, and products/diameters to evaluate attractive areas of business.
• Collaborated with Phillips 66 to gain insight into their 2022 pipeline inspection plan and developed a “non-traditional” proposal model to gain sales, increasing next year’s sales account.
• Presented findings to top executives during an end-of-summer presentation in which I showcased business acumen, professionalism, and data storytelling skills.

Gainesville, Florida, United States

Gainesville, Florida Area

• Worked as a “floater” for one of the largest property management companies in North Central Florida, adapting to various properties and office cultures every week.
• Evaluated prospect’s needs to make connections between the prospect and the property’s resources, creating leverage during a sales pitch. This technique led to increased signed leases and a total property occupancy of.
• Used RENTCafé CRM system to communicate with leads across all properties and log detailed information about conversations and interactions for marketing and sales purposes.
• Innovated a new mail logging system in Microsoft Excel which was organized by apartment number and kept track of resident’s package totals resulting in easier mail pickup for residents.

North Central Florida Area

• Launched a small media business that served clients both locally and internationally through the coordination and filming of various media projects. Clientele included the University of Georgia, Fox and Bear Creamery.
• Applied problem-solving, project management, and communications skills to deliver a quality final product to clients in a timely and professional manner.
• Fostered and maintained close relationships with clients to conceptualize their vision properly, creating repeat clients and stable sales.
• Implemented extensive knowledge of photography and videography in operating DSLR cameras to shoot brand advertisements, music videos, weddings, Greek life events, etc.
• Oversaw all aspects of post-production, including color grading, timing, and sound design to ensure a quality final product that meets the client’s needs.

Gainesville, Florida Area

• In charge of overseeing and running the entire middle school baseball program, including games, practices, and road trips for over 20 middle school athletes.
• Responsible for establishing a positive and cohesive team culture by addressing all behavioral issues appropriately, developing athletes’ character at a young age.
• Motivated and prepared young athletes for adverse in game-situations through personal training and team building exercises.
• Constructed and maintained a well-organized stat ledger of athletes’ performances throughout the season to aid in-game planning and preparation.

Gainesville, Florida Area

Lifeguards at the Gainesville Country Club were required to maintain proper pool conditions including chemical balance and cleanness. Lifeguards were also expected to maintain constant surveillance of patrons both in and out of the pool, enforcing pool rules at all times in a professional manner and acting immediately and appropriately to secure the safety.

Keystone Heights, FL

Lifeguards at YMCA Camp Immokalee were expected to maintain constant surveillance of children both in and out of the pool and lake, enforcing rules at all times in a professional and personable manner, acting immediately and appropriately to secure the safety of children in the event of an emergency.

Gainesville, Florida Area

As an intern at Avera and Smith Law, I was responsible for assisting lawyers and paralegals with various tasks including: filing documents, logging call hours, delivering files, and running the reception desk.

Master'S Degree, International Business

Focus: Data Analysis

Bachelor'S Degree, Business Administration And Management, General

Minor: Economics Dean's List

Associate Of Arts - Aa, Business Administration And Management, General

Santa Fe College Foundation Scholarship Recipient Dean's List