Alexander Flick Email & Phone Number

United Kingdom

Paris, Île-De-France, France

Responsible for training, coaching and developing all LOEWE stores within Northern Europe - U.K., France, Germany, The Netherlands and Switzerland - as well as emerging markets within the region.

London, United Kingdom

Responsible for planning and hosting internal retail trainings across all stores in UK, GER & ME;• Liaising with store managers and directors across UK, Germany and Middle East to ensure exquisite brand standards are communicated and maintained across all staff members, including follow-ups and coaching.• Working with the training department to deliver, plan and curate training content to several different retail stores across UK, Germany and Middle East, this includes new product launches, LOEWE Learning App and best practices in terms of client maintenance.Managing high profile VIC and BA accounts for the London flagship store;• Managing, hosting and developing high profile individuals and accounts of the flagship store, by curating client experiences to optimise brand exposure and development.• Continuously maintaining targets and KPIs on a monthly/weekly basis, which includes meeting a NPS target, and extended by supporting with on-boarding and inductions for new starters.

London, United Kingdom

Accountable for all functions of the Vetements boutique in Superbrands Harrods. As well as overseeing and actioning daily tasking such as, shop-floor standards, cleanliness and deliveries, I have tailored the role to include the following;- Rolling completion of rotas, deployments, and monitoring KPIs for a team of five.- Preparing and presenting training packs for various teams across the business such as Personal Shopping and Harrods Online to maximise client engagement.- Proactively contributing to in-store activities including fashion shows showcasing internal talent and supporting the department with recruitment. - Assisting styling and shooting new season drops with the Harrods Online team ensuring competitive e-commerce content.- Maintaining a close relationship with the Harrods buying team to ensure relevant selections for our clients.

Hammersmith

Working closely with the Harrods resourcing team in Head Office as apart of the winter temp campaign. Duties include the following;- Screen CVs & Video interviews.- Processing applications via Launchpad and Monster software.- Hosting assessment centres with Harrods and RPC, including presenting and scoring group exercises.- Individual interviews and temp distribution throughout the store.

London, United Kingdom

Responsible for nurturing The Row in terms of targets, merchandising and promotion.Meeting Harrods KPIs and sales targets.Delivering exceptional service to a global client base, including selling via online channels such as WhatsApp.

Melbourne, Australia

Ensuring a personalised service to the Australian gentleman, including suit fittings, pinning and alterations.Remaining up to date with events in Melbourne to provide the customer with expert knowledge on how to dress and accessorise.Working towards various targets including customer sales, additional sales and customer satisfaction. Providing extended support to front and back of house operations including; assisting with deliveries, stock takes and shop floor maintenance.Responsible for opening and closing store and cashing up. Managed alteration schedule. Ensured dailystore functions were actioned. Managed one other member of staff.

Melbourne, Australia

Took ownership and provided the boutique’s broad client base a personalised service as well as managed incoming deliveries and store standards. Part time role.The role included cross selling vintage fashion from brands such as; Comme Des Gargons, Yohji Yamamoto, Issey Miyake, Junya Watanabe, Walter Van Beirendonck and Bernhard Willhelm to name a few.

Melbourne, Australia

Managing Styling Suite appointments & keeping standards at 5 starsNurturing clients and generating new clientsOne on one styling consultations and appointments, including serving drinks & cross selling cosmetics for a complete solutionEducating myself on all new instore products, brands and services Keeping to sales targets and KPIs, including selling David Jones AMEX

Harrods London

Accountable in a multi-faceted role with the primary remit to ensure the merchandising of the Designer Studio and customer experience meet brand standards.Working to ensure all store features match seasonal range and liaising closely with peers and management to provide initiative and insight on point of sale placement.Working alongside the Contemporary Womenswear Department to comprehend retail trends and to instigate various initiatives to elevate sales and brand engagement. Keeping abreast of current and forthcoming seasonal ranges and disseminating updates and advice to all relevant staff. Additionally sought upon to train peers and Stylist on product and brands.Ensure that customers are offered the best service and utilising any opportunity to up sell during transactions with additional items. Working at all times to ensure sales and service targets are met.

London, United Kingdom

Ensure that customers are offered the best service possible through a service conducive of a personal shopping experience.Remaining up to date with brands and their products ranges and using this knowledge to ensure comprehensive support for customers with enquiries.Employing various initiatives to understand and plan a customer’s wardrobe and proposing items and ranges to meet their requirements.Working towards various targets including customer sales, additional sales and customer satisfaction.Providing extended support to front and back of house operations including; assisting with deliveries, stock takes and shop floor maintenance.

London, United Kingdom

Key Responsibilities: • Utilising the opportunity of an Internship to acquire, develop and exercise skills in areas including embroidery and dressing for runway shows. • Working closely with Designers and peers to ensure all deadlines are met without exception. Utilising initiatives to execute workload demands and providing additional support when needed.

London, United Kingdom

Outline: Personal assistance / Business administration / Vendor relations / Financial administration.

Bachelor’S Degree, Menswear Fashion Design

Dissertation: ‘An analysis of the use of sexual imagery in fashion advertising from the 1960s to the present day: from creator to consumer’

Master'S Degree, Marketing And Digital Communications

Dissertation: ‘An exploration of how western luxury fashion retailers have adopted modern payments systems: does communication attempt.

Btec National Diploma (Level 3), Art & Design