Alexander Ganev Email & Phone Number

Sofia City, Bulgaria

Sofia, Bulgaria

• Delivering as per required customer service levels and in accordance with the defined formal Service Partnership Agreements
• Managing daily tasks as per defined cut-off tables
• Taking responsibility for the accuracy and completeness of customer accounts
• Ensures that all invoices from customers are applied in timely and accurate manner to their accounts and reconciliations
• Conducting credit checks on all customers, managing limits and analyzing proactively, in order to minimize risk exposures
• Advanced use of SAP, ERP and CRM systems

Sofia, Bulgaria

• Outsourced Financial Specialist for Leasing and Financing Contacts in Automotive Department by BMW Bank (BMW Group) supporting Germany, Austria and Switzerland
• Executing refinancing or new leasing arrangements ensuring fulfillment of all required activities and transactions deriving from them.
• Responsible for the financial management and customer care, working directly with customers, both Car Dealers and end-user clients, responding to their queries
• Verification and review of the financial compliance of the customer
• Managing Leasing Accounts by executing the necessary financial transactions. Prepare and submit in accordance with Company policies and in compliance with internal controls
• Delivery of services and leasing solutions within company’s KPI’s

Sofia, Bulgaria

• Front-line customer service ensuring highest standard of service is offered
• Assist guests with various tasks like making reservations, booking transportation and travel arrangements and tours of local attractions.
• Handle Guests Bookings
• Customer meeting services

Sofia, Bulgaria

• Checking- in and Checking- out guests of the hotel
• Providing additional information to the guests if needed
• Preparing the bills

Hamburg Area, Germany

Master’S Degree, Finance And Financial Management Services

Finance, Accounting, Operational Risk, Budget Analyses and forecasting, Stock Markets Review and Analyses

Bachelor’S Degree, International Tourism

Microeconomics, Finance, Law, Statistics