• Founded and grew an online kayak, boat, and marine accessory store to $250,000 in annual sales in under 2 years.• Employed strategic marketing campaigns through Google Ads, Facebook Ads, and Instagram ads/brand ambassadors to build a large customer base and following on social media platforms. (B2C)• Developed a small network of dealers which expanded regional sales and brand recognition. (B2B)• Built and managed the logistics of a reliable supply chain network via ocean freight from outside the U.S. Tracked and maintained inventory, orders, and product supply.• Designed and implemented a Shopify website (bornsalty.com) for both online and in-store transactions.• Tracked and SEO-optimized website for improved user experience andsales performance.

• Managed 100+ accounts each ranging from $500 to $350,000 in yearly sales. Maintained a total of $1,000,000+ in annual sales across all accounts. (B2B)• Identified and targeted lucrative business categories for a 10% boost in sales and an enhancement of profit margins.• Sourced electronic components from hundreds of manufacturers.• Built websites with WordPress and Shopify for selling products across the multiple brands. Additionally utilized eBay and Amazon for selling products.• Surveyed various manufacturing sectors to identify components we should additionally supply to expand customer base.• Processed customer orders, purchase orders, and invoices daily in QuickBooks.• Handled day-to-day operations of the business.• Cold called and emailed prospective customers daily to generate new business.• Trained new hires and implemented strategies to increase sales.

• Handled hundreds of customer service emails daily that required help with returns, technical questions, product reviews, complaints and more.• Developed the ability of handling upset customers over the phone while keeping a solid composure.• Created email marketing campaigns using HTML and CSS.• Helped revise and develop a website with a massive amount of traffic daily. This required knowledge of high functioning website layouts and designs.• Ability to handled a large number of customer reviews in a responsive manor.• Provided policy and service information• Assisted customers with a warm and professional attitude• Required technical knowledge of a large catalog of products

• Planned marketing campaigns for social media, magazines and email blasts.• Required an understanding of Google keywords to promote the most engagement.• Learned HTML, CSS, and SEO for emailing marketing and A/B testing.• Designed Fishing lures for a New York customer base.• Answered calls and emails from customers that required the knowledge of the fishing community.

• Obtained 50-ton offshore captain's license and first aid/CPR certification.• Coached varsity-level students on small and large sailboats.• Managed team, equipment, and regatta organization.• Managed summer camp program overseeing multiple counselors and campers.