• Recommended productivity incentive cap updates by analyzing the impact of changes in pricing, sales offering mix, and seller book prioritization from launching new sales motions• Designed and implemented book optimization process to drive an incremental $15-20M ARR through 10%+ reduction in non-spending customers and 10%+ increase in right program service across 3 SMB Sales programs• Developed strategy and launch plan to cover $38M revenue from currently un-serviced advertisers and capture $65M in ARR by analyzing opportunity, defining assignment logic and sales motions, and driving xfn alignment• Resolved low assignment volume issue affecting 85% of markets by identifying the root cause, sizing the gap vs. expected, increasing assignment inflows, and regularly monitoring seller utilization• Led design and implementation of new market structure and Sales team podding guidelines for ~120 sellers to optimize advertiser coverage, target fairness, and accountability by identifying pain points, planning for future growth, and evaluating downstream implications• Created plan to reduce the 200+ hours of collective Program Manager (PgM) time spent per quarter on escalations by creating a categorization framework, defining PgM scope and expected turnaround time, developing a knowledge hub with resources and resolution processes, and codifying the working relationship

• Drove global pricing transformation with an expected >$6M in-year cash margin impact by creating new pricing structure mechanisms, developing a negotiations playbook, conducting trainings, and designing incentives for a manufacturer of electronic performance materials

• Led development of a 2020 operating income (OI) and subscriber baseline for a national telco’s video and broadband businesses, identified and sized plays to help close a ~$2B OI gap, and evaluated risks and mitigation strategies• Assessed and supported potential partnership with a 3rd party app to drive 1-2% volume uplift at ~12k U.S. gas stations by leading business case development and sensitivity testing, evaluating strategic considerations, and developing a negotiations playbook• Developed a perspective on the positioning, growth strategy, and viability of a PE-owned energy storage and logistics terminal by assessing macro energy trends and benchmarking against competitors• Identified 8-18M MYR revenue opportunity for a full-service Malaysian airline through improving competitive pricing and optimizing value from existing partnerships by adjusting rates and inventory access• Developed recommendations to enhance production profitability across a portfolio of offshore assets for an American multinational oil and gas corporation by benchmarking performance against industry peers and identifying improvement opportunities• Improved wireless cross-sales by 70%+ for a national telco’s call center by optimizing caller routing, developing and launching an offer tool, improving the sales guide, facilitating agent training, adjusting targets and incentives, and tracking agent performance

• Identified, assessed, and prioritized strategic options for a multinational railway company to respond to recent changes in the competitive landscape by evaluating positioning and opportunities across geographies and business segments• Designed new loyalty program to generate ~$1.1B MXN in net profits (by full ramp-up) for a low-cost Mexican airline by creating the value proposition, identifying and sizing target segments, defining key attributes and elite tiered benefits, and building the business case• Recommended optimal premiums over ultra-low-cost carrier fares to drive ~2% revenue uplift in a major U.S. airline’s 10 target markets by analyzing customer cross-price elasticity and strategic considerations• Optimized decision-making on seat redemption availability to drive expected >$30M P&L impact for a leading Hong Kong airline by developing a SQL and Excel platform to assess margin and award availability tradeoffs

• Constructed a quantified and segmented view of the end-to-end revenue cycle management (RCM) market, the competitive landscape, and the addressable opportunity for one of the largest U.S. hospital RCM companies• Developed and implemented an analytics and reporting system in SQL for a grocery retailer’s urgent in-store test to optimize center store product assortment, informed by utility rankings derived from a calculation tool• Estimated the financial resources needed for an active wind-down of a major investment bank's derivatives portfolio under a resolution scenario through the development of tools to calculate novation and termination cost, inter-affiliate liquidity impact, and hedging cost• Developed strategic recommendation for a national healthcare organization to either exit or continue investment in a local health plan based on assessment of current and projected financial performance, capabilities, size of the market opportunity, and ability for differentiation• Executed sensitivity testing on a top investment bank's Incremental Risk Charge Risk-Weighted Asset Projection Model and its underlying models for scenarios outlined by the Federal Reserve Board's Comprehensive Capital Assessment and Review (CCAR) • For a leading multinational financial services corporation’s Consumer Bank, optimized investment prioritization by building a competitive lens, customer segment cuts, and touchpoint-level detail into an integrated reporting system

• Led weekly review sessions, graded homework, and created homework solutions• Tutored students in statistical inference, and exploratory and graphical data analysis techniques

• Identified a 7% beer volume growth opportunity in Latin America based on analysis of per capita volumes by price segment, returnable bottle market share, and variations in regional and demographic preferences• Modeled the effect of the deportation of 2 million migrant workers from Saudi Arabia on beverage sales• Developed a framework for optimizing a global beverage portfolio through comparison of demand drivers such as distribution and competitive dynamics in Middle Eastern markets to global peers

• Managed profit and loss statement and 3 company accounts with a total balance of more than £400,000 • Processed receipts and invoices for expense claims and payments; conducted account reconciliation

• Constructed Henley Investment Advisory Service literature on top performing asset classes to help optimize allocations to enhance returns and reduce risk for over 4,000 clients• Researched the characteristics and trends of financial instruments and indexes over the past 10 years• Performed due diligence and created fact summary sheets for 5 Exchange Traded Funds

• Created, modified, and actualized campaign buysheets; managed media partner relations • Generated and organized daily performance, 3rd party analytics, and pacing reports• Researched digital marketing trends and prepared client presentations

• Launched a test prep branch and employed various sales and marketing strategies based on NYC’s competitive landscape and customer demographic assessment that reached over 1,000 students

• Drove more than a 300 point average increase in SAT scores by teaching critical thinking skills and test-taking strategies