Alexander H. Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

● Engaging and interacting with guests on the museum floor to promote a welcoming, friendly and inclusive atmosphere for visitors from all over the world● Promoting and selling yearly museum memberships to guests, averaging ~100 memberships sold per month● Coordinating with internal museum teams to facilitate large-scale group visits, including preparation of arrival information and checking in groups for their visit● Managing on-site ticket sales for the Cincinnati History Museum, the Museum of Natural History and Science, the Children's Museum, the Nancy and David Wolf Holocaust and Humanities Center, the OMNIMAX Theatre, and rotating special exhibits, welcoming over 1 million guests per year● Tracking and reporting on statistics including daily museum attendance, special exhibit ticket sales, membership sign ups and renewals, and cash drawer variance● Resolving guest concerns to ensure guest experience lives up to CMC's high standards

Cincinnati, Ohio

● Managed a team responsible for conducting all background check screening assessments company-wide; approximately 20,000 background assessments across several hundred retail store and warehouse locations annually● Worked in close partnership with corporate legal counsel to resolve applicant disputes and ensure employment law was upheld, including updating company policy each time new employment legislation was passed● Acted as a liaison between Macy’s corporate offices and on-site hiring professionals to communicate background check related employment decisions, and confirm best practices regarding background check policy were consistently followed● Collaborated with third party background check vendors on large-scale integration projects to incorporate background check screening technology for use by Macy’s Inc.● Led all new-hire training for internal Macy’s Background Check Team members, educating new employees on company policies and legal employment screening guidelines● Remotely hosted large-scale compliance training classes to reinforce best practices with field HR personnel● Analyzed monthly hiring data to interpret and report on applicant trends

Cincinnati, Ohio

● Conducted one-on-one pre-employment and post-offer background check assessments with job candidates● Partnered with management to make employment decisions in line with company policy and EEOC guidance● Performed weekly compliance audits on all Macy’s Inc. employees company-wide to ensure background check requirements had been met● Utilized applicant tracking system software to move job candidates through the screening and employment process● Answered background check related inquiries from field employees through a web portal

Cincinnati, Oh

● Excelled in a fast-paced work environment● Trained and managed new team members● Maintained and oversaw all aspects of store operations● Ensured that a high level of customer service was provided at all times

Cincinnati, Ohio, United States

● Provided students with scholastic guidance, personalized feedback, and progress evaluations● Designed, coordinated, and led study sessions outside of class● Facilitated interactive class projects and activities for 80+ students● Graded student research papers, exams, and projects

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Teaching Assistant/TutorGPA: 3.45 Dean's List: 2009 - 2013 Cincinnatus Scholarship recipient

High School

Activities and Societies: Concert Band (Bassoon), Marching Band (Trombone), Jazz Band (Guitar), German Club