Alex Horst Email & Phone Number

Woodstock, Ontario, Canada

- Utilize PowerShell to assist with daily tasks such as migrating batches of users from Exchange On-Premise to Exchange Online.- Plan and troubleshoot On-Premise to Exchange Online migrations.- Troubleshoot issues within a hybrid Exchange environment.- Assist with the implementation of Intune as a Mobile Device Management solution.- Plan and execute deployment of new fleet of thin clients.- Implement on-premise security groups for the purpose of Microsoft 365 licensing.- Create and maintain applications in SCCM software library.- Implement Entra ID SSO using SAML and securing with Conditional Access.

Harley, Ontario, Canada

- Trained/Supervised co-op student.- Managed and deployed software packages through PDQ Inventory/Deploy and PDQ Connect.- Assisted with the implementation of Autopilot for provisioning of new devices.- Troubleshot and implemented policies in Intune for iOS, Android, and Windows.- Facilitated new user setup, such as account creation, file server permissions, phone provisioning and VPN provisioning.- Managed user licensing through Microsoft Admin portal.- Troubleshot and resolved network issues, as well as adopt and provision new devices for new sites or site expansions.

London, Ontario, Canada

Harley, Ontario, Canada

- Managed and deployed software packages through PDQ Inventory/Deploy.- Troubleshot group policies on Windows clients.- Troubleshot and implemented policies in ManageEngine Mobile Device Management system.- Facilitated new user setup, such as account creation, file server permissions, phone provisioning and VPN provisioning.- Managed user licensing through Microsoft Admin portal.- Troubleshot and resolved network issues, as well as adopt and provision new devices for new sites or site expansions.- Troubleshot and maintained functionality of VoIP system.- Updated Windows image on MDT to be in line with the current semi-annual release.- Monitored and troubleshot issues utilizing PRTG as a network monitoring system.

Ontario College Advanced Diploma, Computer Technology/Computer Systems Technology, 3.59

Activities and Societies: Seven semesters of on-campus study with three semesters of co-op.3-Year Advanced Diploma program in enterprise.

Computer/Information Technology Administration And Management