Alexander Ivory Email & Phone Number

• Lead and develop relationships with the top clients at Veriday (RBC US/CAN, CIBC, IPC), key stakeholders & end users by way of weekly and monthly meetings reviewing roadmaps, performance and usage metrics of flagship.
• Conduct customer onboarding, regular business reviews, goal alignment with customers to achieve objectives
• Lead and supported projects ranging in scale ($250-500K+), reporting to the Senior Project Manager, including a digital wealth rebrand for CIBC, migrations of of RBC and CIBC from former platforms to the Digital Agent.
• Work with enterprise client Digital Wealth marketing teams and their advisors on strategic marketing campaigns, product adoption, content creation, collecting feedback & effectively communicating findings back to the.
• Relationship management for new and existing clients
• Utilized JIRA + Zendesk to manage enhancement and change requests, workflow of digital projects

5520 Explorer Dr, Mississauga, ON

3180 Laird Road Mississauga

• Internal Marketing:
• Encourage existing members to upgrade to executive membership
• Increase memberships
• Prepare marketing materials for Costco American Express card promotions
• Met the daily target of new member sign ups, upgraded memberships, and credit card applicationsElectronic Sales:
• Created and met daily sales goals on products in the electronic sales department