Alexander B. Email & Phone Number

Pflugerville, Tx, Us

Austin, Tx, Us

Created and managed CRM transition from SFDC to Hubspot for enterprise sales team. This involved meeting with multiple stakeholders from various departments to learn about their needs and usage in SFDC. Legacy processes would permanently change from the switch, so I had to work on a tight timeline with these stakeholders to come up with alternative processes and solutions with different systems altogether.Uncovered process discrepancy that was leaving ~$60k in unprocessed orders. I proactively created training documentation and videos, and reached out to train personnel responsible for the process to ensure this gap was resolved.Built and taught on new Hubspot CRM, managed record and tag migration, taught sales team on correct way to use the system Within my first week I was charged with building SFDC reports and dashboards and to track sales metrics for enterprise sales teams and leaders. Trained new enablement personnel and taught them everything I knew about sales enablement.Tool Proficiencies: Salesforce.com, Hubspot, RingCentral, Cognism

Austin, Texas, Us

Built, led, and trained New Hires (AE’s, AM’s, SDR’s) for enterprise sales. Created robust 3-week onboarding training. Highlights include Q1 sales team meeting 100% of their ramping quota, as well as creating a new hire case study with a mock customer that resulted in reach out and actual retainment of said customer.Tech Stack Administrator for enterprise sales, ensured that on first day of New Hire Training, team had access to SalesLoft, Apollo.io, Gong.io, LinkedIn Sales Navigator, ZoomInfo and became a Super User for those tools.Built 225+ product slide deck showcasing 4 product lines which ended up being used by the entire company. Eventually converted deck to our intranet hub which I maintained with relevant information from our Product Team. Created content library from scratch, going from 0 to 100+ pieces of content available, with a majority being self-created materials. Materials ranged from Case Studies, Playbooks, Battlecards, & Product Decks to process improvements and recordings. Streamlined and rebuilt 400+ enterprise playbook onto our intranet breaking it down into various departments (AE, AM, SDR) pages and sub-pages. Maintained updated information used first by our sales team then by our entire organization. Used gong.io recordings and became super user to coach sales reps on best practice talk tracks, worked in tandem with sales leadership on call coaching throughout all sales stages. Built & was in charge of monthly kickoff of 45+ attendees, managed c-suite executives and content to be delivered on a monthly basis. Trained new enablement personnel and worked with them to ensure Month-over-month objectives and sales needs were met.Tool Proficiencies: Gong.io, Salesforce.com, SalesLoft, LinkedIn Sales Navigator, Apollo.io, ZoomInfo, Eloomi

Austin, Texas, Us

Dublin , Ca, Us

Built and presented training presentations on in-depth topics and taught rooms of over 50+ sales reps during annual kickoff.Created training modules and presentations for new hire team, flew to Florida to facilitate 2-week training bootcamp for new hires. Managed project rollout that effected the entire sales organization of over 600+ people, flew to multiple states across same day/week and facilitated training around the country on new use of the system, worked with 20+ stakeholders across multiple organizations to ensure effective rollout.Created DOS worksheet that was rolled out to all sales leaders’ org wide.Streamlined massive catalogue of outdated content, went from 6k+ pieces of content down to under 1k. Reached out to hundreds of stakeholders and worked to get content updated, reviewed, and retired if necessary.Tool Proficiencies: Salesforce.com, DocuSign, Apttus CPQ, MobileForce, SalesHood

Dublin , Ca, Us

Ensured contracts were entered on-time according to strict date schedules that affected customer payroll abilities. Tapped for internal audit that found 50% error rate as team had to check roughly 250 pieces of information per contract entered into the system.Led and trained team of 13 hired expressly to audit contracts entered by sales ops specialists, were able reduce error % to less than 30%.Tapped to train new sales ops specialists as well as host bi-weekly training sessions on DocuSign and our MobileForce RFP system.Supported 500+ sales consultants in the field with Sales Ops related inquiries, entered contracts into our system adhering to strict dates and deadlines as it would have an impact on customer payrolls.Performed systems testing with MobileForce, Callidus Cloud and SalesForce with goal to provide solutions to streamline system automation.

Dublin , Ca, Us