Alexander Franklin Email & Phone Number

Amsterdam, Nh, Nl

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

Worked with the Executive Director on general management of the business unit by developing strategic plans and managing daily operations. Partnered with senior managers across international offices to plan and coordinate all internal logistics, taking account of cultural and operational issues. • Project managed the creation of a go-to-market strategy that was implemented in early 2009. The initiative integrated the sales and service functions and improved customer satisfaction with service from one point of contact. • Contributed to the launch of a new global Customer Relationship Management (CRM) system, Salesforce.com, which enhanced operations and made sales staff more efficient. • Supported a global restructure program by ensuring that the communication cascade was effective and confidentiality was maintained minimizing any risks to the company.• Increased cross-functional coordination by acting as a department liaison to the Human Resources, Information Technology and Finance functions to improve effectiveness and sharing of knowledge.

Supported a team of over 100 sales staff by providing data analysis, sales forecasts and other reports to Senior Management while coordinating internal meetings and team events.• Responsible for the redesign of the administrative function to add more value to the organization and improve efficiency. Worked in partnership with Human Resources to redesign role profiles and pay structure. • Supervised Managing Director’s office and provided assistance to the management team’s ongoing strategic initiatives by ensuring that all projects had owners and deadlines were met.

Oversaw activities in Senate Gallery while Congress was in session, which included supervising visitors and maintaining order • Worked on special projects for Senator Pete V. Domenici including constituent issues and energy policy • Supported Legislative Associates by researching current legislative topics including the Energy Policy Act of 2005

Mba, International Business

Activities and Societies: Hult Student Association

Ba, Business Administration

Activities and Societies: Pi Kappa Alpha, Associated Students of New Mexico State University (ASNMSU)

Education record