● Implemented Salesforce for FHI Clinical including design, development, data migration, and user training. ● Continually develop and improve Salesforce as a tool to support marketing, sales, and contract management. Implement new use cases and reporting requirements, provide training and user-support, set up third party integrations, and automate workflows. ● Develop reports leveraging Salesforce data used by senior leadership and the board of directors to track sales results, pipeline health, and win/loss trends. ● Provide support to individual departments by analyzing processes, connecting users to training and resources, and developing applications and reports that address business needs such as a database of investigators that includes facilities, experience, and regulatory timelines, a project financial and utilization report, a search tool leveraging the entire clinicaltrials.gov database and a report to help categorize and manage 6,000 project-specific job applications sent via email. ● Develop web forms and surveys to capture clinical resource assignments, contract requests, customer satisfaction responses, marketing activities, and other use-cases.

● Implemented Salesforce for FHI Clinical including design, development, data migration, and user training. ● Oversaw the business development workstream as part of GRS’ transition to FHI Clinical including developing business processes, identifying and implementing key technologies, presenting company-wide updates, and managing workstream deliverables.● Led the development of the proposal bid grid, a complex excel tool used for clinical trial service costing. Gather requirements and feedback, develop and gain support for the project scope of work, conduct process analyses, identify and manage third-party consultant, and lead project implementation.● Led the change-management process for GRS as part of FHI 360’s organization-wide adoption of Salesforce for business development and contracts management. Managed data migration and user training for GRS and supported roll-out efforts with the ISS Salesforce team. Gathered requirements from users, developed process maps, and conducted gap analyses in order to provide input on the organization’s Salesforce solution design.

● Implemented Salesforce.com for clients by gathering and analyzing business requirements, developing solutions, configuring security, automation, and third-party tools and leading trainings with client teams to improve the organization’s ability to track and report on donors, clients, students, and other constituents. ● Received a 10/10 consultant rating on all post-project surveys.● Provided Salesforce.com administration support to clients by troubleshooting security issues and third-party applications, handling automation requests, building reports, and monitoring Salesforce releases and updates.

• Spearheaded new funding opportunities by cultivating relationships with prospective funders and developing grant proposals• Managed the organization’s portfolio of current donors by meeting grant reporting deadlines, collecting and presenting programmatic, financial, and field data, and developing quarterly and annual reports• Prepared and analyzed organizational budget and actuals for grant proposals and reporting• Improved the organization’s reporting and donation receipt and acknowledgement processes by documenting and defining needs and implementing improvements to salesforce database

• Worked directly with senior leadership including the CEO, CFO, and VP-level staff on development initiatives including a partnership with Rockefeller foundation to promote Impact Sourcing at the industry level• Managed the organization’s portfolio of current donors by meeting grant reporting deadlines, collecting and presenting programmatic, financial, and field data, and developing quarterly and annual reports• Managed the annual fundraising event, including outreach, coordination with vendors, and the individual giving portfolio leading to a 35% increase in overall revenue and the highest level of individual donations in the organization’s history • Improved the organization’s customer relations technology through needs assessment, solutions design, and implementation of an updated Salesforce instance.

• Developed a multi-year fundraising strategy including assessing strategic goals, internal resources, and systems for managing grant opportunities, reporting deadlines, and collaborating across departments including a needs-analysis and implementation plan for Salesforce• Analyzed data related to enrollment, learning outcomes, and public spending in the education sector to develop reports and presentations used in proposals and at national and international forums• Wrote successful proposals for major funders, including USAID, Skoll Foundation, and UBS and designed and produced collateral for donor meetings, events, and speaking opportunities• Managed the organization’s portfolio of current donors by meeting grant reporting deadlines, collecting and presenting programmatic, financial, and field data, and developing quarterly reports for the Educate Girls' board and partners

As part of LGT Venture Philanthropy's support to scale proven local solutions, the ICats Impact Fellowship Program was established to provide additional know-how to social organizations. Each year a limited number of professionals are nominated to the program. The selected candidates work with the senior management teams of LGT VP’s portfolio organizations, to support their ambitious expansion targets. This is achieved through sharing their know-how, training local talents and building up organizational capacity.

▪ Managed an online grassroots advocacy platform that sent more than 12,000 letters to Congress and the president.▪ Identified gaps in outreach strategy and pinpointed success in marketing tactics for presentation to project managers and executives allowing the company to better reach target states through our media strategy▪ Increased the company political action committee membership by 20% by spearheading outreach campaign and streamlining membership process.▪ Wrote correspondence and developed presentations, minutes, fact-sheets, bios, and other materials used in meetings with the company CEO, senior executives, business leaders, and members of Congress.▪ Attended briefings on behalf of the company including with the Senate and White House.

▪ Supported partnership cultivation and the submission of numerous grants by developing proposals, presentations, marketing materials, and performing research on individuals and organizations▪ Designed and produced the 2011 Annual Report by working across offices, developing external language, creat-ing visuals and graphs, summarizing achievements, and presenting the organization to our entire network, includ-ing members of the board and funding partners▪ Coordinated an outreach campaign using print and online media that yielded in one less than month the same number of applications that had been received over the past six▪ Liaised with Ashoka global office to develop database and CRM and produce reports for executive meetings