Alexander Zito Email & Phone Number

Greater New York City Area

· Responsible for initial creation of Product Roadmap and iterative development for a global product with yearly transaction volume $32 Billion (40%+ YoY)· Own/iterate on the PD processes and automation strategy for administration, onboarding, and risk mitigation by collaborating with multiple cross-functional partner teams and influencing prioritization· Architect of the re-envisioned Payment Designation reporting automation, reducing data delay from 45 to 4 days. · Develop global control ensuring proper transaction routing, eliminating funding errors· Shepard strategic goals through stakeholder groups for consideration and approval· Research and socialize opportunities with senior leadership to solve large product or partner challenges· Refine requirements and product suite dependencies leveraging close relationship with Business and Technology SMEs for optimal outcome throughout process for customers, stakeholders, and partners· Product owner of a data warehouse and API delivery capability to circulate Big Data insights amongst front line representatives and vendors in the merchant sector (Know Your Neighborhood)· Guide process automation of analysis/reporting procedures, resulting in a 700 hour/yr operational save for GMS Finance and 95% reduction in runtime for Know Your Neighborhood Database processing· Interim Scrumleader responsible for slicing the development & time to market 86% for US Merchant Marketing Team using Agile methodology management techniques, Audience 1MM Merchants/yr

Building the next iteration of a filmmaker connection to crew and support staff.

New York, Ny

Marketing Execution Consultant for American Express - Reengineered launch process for complex campaign set and reduced time to market by 80%. - Own E2E coordination of marketing collateral through multiple compliance entities. - Secure compliance approval for new creative submissions. - Create marketing asset wireframes and demos for use by technology buildout teams. - Review final live in-market creatives to guarantee alignment with submitted changes. - Act as liaison between execution team and technology team to enhance asset management system and reduce workflow limitations.

Buffalo/Niagara, New York Area & Greater New York City Area

- Marketing Manager Define and lead continuum development using board-approved package. Conceptualize, create, and manage assets for various verticals. Refine marketing strategies and tactics based on quantitative analysis to enhance engagement. Produce media for channels of social media, web content, and clients. Research and identify additional target market participants. Brand management throughout portals, accounts, and literature. Curate, coordinate, and schedule deliverable release for various mediums to maintain unified branding. Manage external events and collaborate on internal affairs. - Automation Director Investigate technological modification for internal systems and controls to eliminate procedural bottlenecks. Identify enhancements for processes to streamline workflows. Initiate equipment upgrades and oversee network enhancements. Own product testing and review cycles.

Buffalo/Niagara, New York Area

Participated in formation of initial proposal for potential investors and governmental entities. Defined phased scope of project and produced prospective financial returns. Analyzed feasibility of project compartmentalization to facilitate minimal initial contribution while maximizing growth potential.Researched and applied for governmental grants and merit based awards. Finalized initial proposal acceptance and negotiated preliminary operational agreement. Worked with government licensure and permitting boards to gain approval for building usage, code specifications, and fire code variance. Ensured an accurate timeline was followed and continuously adjusted based on realized progress.Utilized agile management schema to easily pivot workflow to maximize effective use of resources based on conditions.Communicated status updates to internal and external stakeholders monthly. Redefined aspects of project that were deemed out of scope upon mid term analysis. Conducted overall review of project segments in addition to review of goal attainment success rate. Reviewed contractual obligations and facilitated handover to operational team once deliverable phase was reached.

Buffalo/Niagara, New York Area

Account ManagerProspected and generated leads for organizationControlled complete client experience from initial contact to post-interaction review and continued supportAssembled special request client invoices and negotiated special needs. Built standardized invoicing system to expedite invoice creation.Established and fostered vendor relationships to expand service and product offerings.Handled payment processing and scheduling needs. Instituted initial marketing push and led marketing component of organization. Tailored initial campaign to most receptive audience, jumpstarting usage 20% month over month for first 18 months.

Buffalo/Niagara, New York Area

Managed client load-ins, responded to and troubleshot production issues, and oversaw client load-outs. Assisted in plan development and asset allocation for internal events in addition to coordinating vendor deliverables.Designed operational protocols to assign accountability for client, vendor, and personnel responsibilities.Implemented advance process management that anticipated client needs based on initial application for quote.Supervised support equipment maintenance, scheduled contractors, and ensured jobs were completed on-time within specification. Analyzed operational efficiencies and realized a 22% savings by eliminating early growth stage procedures that had become redundant.