Alexander Kidonakis Email and Phone Number
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Very experienced Communication Management Consultant, with 360 view and experience. He worked ether as a Manager or Consultant for major Advertising Agencies, major Media, major Advertisers. He can comprehend the objectives and interests of each side of the advertising triangle and develop and advise and coordinate the delivery of "Win-Win-Win" strategies and tactics. He worked with large companies, both Nationals and Multinationals. He undertook many projects in Greece, Western- Eastern Europe, MENA region and South Africa. His core services in a nutshell are: "To determine the communication and media strategy that will best deliver the business objective, to orchestrate the relevant media and manage the message delivery process optimizing costs (in a very competitive and non transparent media market) in a given time frame, while continuously monitoring and adapting the course. (Commercial, political, non-profit, environmental etc). His recent research work: CC/CX, How to build a CUSTOMER CENTRIC organization and how to ensure the ultimate CUSTOMER XPERIENCE. The big obstacles, the traps, the disasters, the way out.Systemic: Focus on HOW things work. Researching the system from different perspectives/viewpoints trying to understand the whole.Appreciative: Researching issues by focusing on what really WORKS.Focus on the solution, not the problem. This creates allies, not guilty people. The aim is to align all the needed resources to attain the objective. Focus on DELIVERY of the agreed. He is very experienced in designing and using research to determine and understand the needs, motives and behavior of clients and stakeholders. uses appropriate research with proprietary or non proprietary techniques. Examples of proprietary techniques:Perceived Problem Ranking -PPR -From the client/stakeholders' point of view.Emotional Response and Engagement Evaluation (EREE) Research. Visual Perception ResearchVPR. Analysis of non-verbal communication. Specialties: StakeHolders Management and Engagement, Branding and Identity, Positioning, Advertising Media Budget Optimization, Advertising Timing Optimization, Politics Campaign Planning, Non-Profit Organizations Fund Raising, Philanthropy Communication, Cross-Cultural Communication Planning, Education of Executives in communication planning both Nationally and Internationally. Geographically expertise ranges from South Africa to the Middle East, South-Eastern Europe, Central Europe, North-Eastern Europe.
Oyster Hellas
View- Website:
- oysterhellas.gr
- Employees:
- 12
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Communication Management Consultant, Cc And Cx ExpertOyster HellasGreece -
Communication Management Consultant, Cc/Cx ExpertOyster Hellas May 2018 - PresentAthens, Attiki, GreeceHe develops research and analysis tools aiming to diagnose what goes wrong when a large company tries to become customer centric (CC). Why the Customer eXperience (CX) starts with the best intentions and ends up in colossal disasters which cannot be fixed simply because the higher lever management does not believe they are happening. A significant part of his research work is how you tell management. What are the simple most catastrophic mistakes that distance a large company from its goals? Why management does not want to listen? Why management does not want to even look at the problem? Why they never appreciate the problem? Why a bunch of well educated, hard working, visionary high caliber people, manage to build monsters. Why while they are trying to build exceptional client service the build inflexible, rigid, beraucratic, heavily depatmentalized structures which do not provide the customer with what he wants ending up to destroy the organizations image and relations with its customers. Why misinterpretation of the GDPR requirements lead to absolutely surrealistic scenaria where in the name of security you can't even talk to higher management. Why they end up operating in a vacuum, in a bubble where their beleifs are reinforced through continuous reinforcement from their peers, their colleagues. The more they are reinforced the more they distance theslves from their objective, the more they find themslves to operate in conflict situtation with their emloyees/people, the more the customer finds out that their service deteriorates. Before long they are caugt in a death spiral.Fixing all this is childishly simple. All it takes is to see the issue and reframe their view. Retrain to change their priorities. Top priority can only be to serve the human customer to get what HE/SHE wants. Period. NO OTHER PRIORITY CAN COME FIRST. If security comes first then this is the recipe for disaster. All this is very easy and extremely dificult. We will show you the way out. -
Senior Communication Management ConsultantConnecting- Business Consultancy Network 2009 - PresentGreeceSet up and coordination of a a high caliber Business consultancy Network. Participating consultants share values and commitment to deliver, while they own very high level competencies in their areas of specialization. The Network does not have fixed costs and therefore is able to offer realistic fees while delivering high performace results. Centers around Management Consulting in Strategy, Communication Delivery and Implementation. The key aim of the Network is the delivery of the agreed business objective. Recognizes the role of the human factor as central in the 21st century. The final aim is to deliver high resolution understanding of the issues and designs that deliver high performance results. We see the new technology enabled social networking tools playing a central part in delivering the promise. We focus on the target audiences (clients/ stakeholders) not the toos. We see technology as an enabler of building the social network with the stakeholders. Nevertheless social networking tools can be equally on line and off line, depending on the relation and involvement of the stakeholders with technology. We have developed our "Social Media Mirror" research tool to help us chart the relation of shareholders to each social medium and technology and help us locate internal or external partners and set a meaningful and actionable course. Even our definition of social media differs substantially from the current industry 'hype'. We focus on clients and stakeholders and use the appropriate tools not the other way round. We answer difficult questions like "should I use facebook and other social media, what communication goal can each social medium serve for each target audience and how much should be spent on each. This type of questions is very rarely asked and more rarely answered.
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Owner- General ManagerAmc-Associated Media Consultants 1993 - 2009He founded and run a small and reputable management consulting company specializing in the effective and efficient use of Media for communication, both commercial and non commercial.Commercial Clients served (with multi years contracts): Friesland Foods, Toyota, Henkel, Schvartzkopf- Rilken, Diageo, Warner Lambert, Pfizer, Cadbury, Johnson & Johnson, National Bank of Greece, Bank of Cyprus, Sarantis, Estee Lauder, Pilsbury, General Mills... etc.Some clients hired the company to overlook their media operations in many countries including but not limited to France, Italy, Eastern Europe (Bulgaria, FYROM, Romania, Czech Repubilc, Slovakia, Hungary, Russia, MENA area (Middle East, North Africa), South Africa. Johnson & Johnson assigned a contract to overlook their media operations in 11 countries from Russia to Eastern European countries, to Middle East, North Africa, to South Africa. Sarantis assigned us their Eastern Europe Media Operations in 7 coutries. Chipita entrusted us to examine their operations in western Europe with emphasis to Italy.
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Marketing And Sales DirectorMega Channel Greece 1989 - 1992Member of the first management team who set up the first private television channel in Greece. Organised a full Marketing and Sales Departement in very short time (50 days) and managed to drive Mega Channel to market leadership in less than one year.He set the market standards for the marketing and sales operations of private television in Greece.He tried to set some negotiation principles with media agencies during the start of the deregulation of the media market. Some of his principles still apply today. -
Account Planning And Research DirectorBbdo Athens 1987 - 1989Responsible for delivering the communication strategy to commercial companies for their products and services.He developed and/or applied the necessary research tools.In more detail the pesearch tools developed are:3B's a multidimensional tracking survey of brands run by Mrs Athina Psylla of MRC research Company.Photosort (Visual Perception Tool), Market Structure Audit (Market Structure as perceived by consumers), Problem Detection
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LecturerGreek Productivity Centre (Elkepa) 1983 - 1989Lecturer. Run an annual 8 week course in Media Planning for Marketing and Advertising Professionals.Repeated that annualy for 6 years.
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Media DirectorBold Ogilvy 1983 - 1987Media Director.Working with the late Dr Sotiris Karpathopoulos he set up the company's competition media analysis sofware (still operational today after 20 years!)Working with Mr Theodore Cotionis and the late Dr. Sotiris Karpathopoulos he contributed to the 3D survey, the first of its kind in Greece. It combined media measurement, product usage and tracking, and it included a first attempt to life style-psychographic clasifications on Greece.Working with Mr. Theodore Kotionis, Dr Sotiris Karpathopoulos, Mrs Lena Lambropoulou (CEO Research International Hellas) he highly contributed in the set up of BA.RI (at the time stood to signify Bold Advertising- Research International) wich was a proprietary Televisison Audience Measurement Service, through 500 daily personal interviews measuring the audiences of the 2 TV channels which existed at the time. The questionnaire was designed with the help of Tony Twyman (Research International, Internationally aknowledged expert on TAM). -
Media DirectorUnilever- Lintas Advertising 1981 - 1983Media Director, responsible for the Central Media Buying (CMB) of Unilever in Greece. At that time LINTAS was No1 agency in Greece and was fully owned by Unilever.He developed a fully computerised Media Department with very limited computer resources. He built upon the heritage of his predecessor (Mr Stelios Fourlis, now President of INITIATIVES MEDIA Athens) who started this along with Vincent Negre (former General Manager, now...).His learnings from this position beyond the technical were in the area of Unilever's Business Ethics and he was taught how to be an Ethical Buyer in a not so ethical industry (media industry). He worked closely with the Marketing and sales directors of Unilever Greece, Namely Messrs George Vamvouris, Aris Zografos, Antonis Gortzis, Spyros Dessylas It is worth mentioning that the first three served as Presidents of the GREEK ADVERTISERS ASSOCIATION at that or at later times. Mr Spyros Dessylas served as President of Unilever in Greece.
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LecturerThe Cam Foundation 1979 - 1981Lecturer in Media Planning and Media Research in the professional advertising course of the CAM foundation in Greece.
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LecturerBritish Institute Of Marketing 1979 - 1981Lecturer in Marketing Research in the context of the training courses of the British Institute of Marketing in Greece.
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Media DirectorAlector Advertising 1977 - 1981Media Director. Alector was No. 1 agency at the time, under the leadership of the late George Theophilopoulos. Responsible for Planning and Buying Media for the key accounts of the company. Alector was No. 1 agency at the time.Clients served were Procter and Gamble ( was under the leadership of Helge Gagnum, Peter Theodoulou), Johnson and Johnson, Bayer, etc. From his collaboration with Procter and Gamble (P&G) he was taugh how to be precise and concise regarding management information. He was also taught that good decisions stem when all the available information from all the disciplines involved in a project are creatively combined. A very valuable lesson that guided him throughout his carrer.
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Media ExecutiveAdel Saatchi & Saatchi 1976 - 1977Hired at ADEL by the late Chrysostomos Papadopoulos, one of the fathers of Greek Advertsing and Management.Media Executive. Served Procter and Gamble and British Aiways accounts.Built the first ever computerized media evaluation program in Greece.
Alexander Kidonakis Skills
Alexander Kidonakis Education Details
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The Kcc FoundationHumanity And The Human Dimension In Life And Work -
Kcc Foundation (Uk)/ Systemic Consultation Centre (Greece)Systemic Consulting And Leadership In Organisations -
Ogilvy Training Courses For Top Media ExecutivesNegotiation Skills -
Operational Research -
Varvakio High SchoolHigh School Degree -
Averofeion High School
Frequently Asked Questions about Alexander Kidonakis
What company does Alexander Kidonakis work for?
Alexander Kidonakis works for Oyster Hellas
What is Alexander Kidonakis's role at the current company?
Alexander Kidonakis's current role is Communication Management Consultant, CC and CX expert.
What is Alexander Kidonakis's email address?
Alexander Kidonakis's email address is ak****@****ail.com
What schools did Alexander Kidonakis attend?
Alexander Kidonakis attended The Kcc Foundation, Kcc Foundation (Uk)/ Systemic Consultation Centre (Greece), Ogilvy Training Courses For Top Media Executives, University Of Sussex, Ethnikon Kai Kapodistriakon Panepistimion Athinon, Varvakio High School, Averofeion High School.
What are some of Alexander Kidonakis's interests?
Alexander Kidonakis has interest in Chating, New Technology, Blogging, Poetry Reading, Travelling In The Cities I Love, Fond Memories Of Alexandria, Management Training, Photography, Daydreaming, Poetry Writing.
What skills is Alexander Kidonakis known for?
Alexander Kidonakis has skills like Positioning, Marketing Strategy, Business Strategy, Management Consulting, Branding And Identity, Entrepreneurship, New Business Development, Business Planning, Start Ups, Strategic Planning, Strategy, International Business.
Who are Alexander Kidonakis's colleagues?
Alexander Kidonakis's colleagues are Christos Georgiadis, Lydia Papadatou, Theofilos Kotsidis, Thanos Ntzoumanis.
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