Alexander Phillip Kiener Email & Phone Number

United States

Aliso Viejo, Ca, Us

Aliso Viejo, Ca, Us

1. **Data Analysis & Automation:** Responsible for requirement gathering, analyzing, designing, and implementing end to end automation projects for clients business processes using RPA and AI models/ systems 2. **Process Transformation:** Work with solution architects and dev leads to re-engineer and build an integrated automation software within existing systems and infrastructure. 3. **Project Coordination:** Coordinate development during the Quality Assurance phase, test bed creation and data preparation, as well as User Acceptance Testing with the clients. Also responsible for building ROI / forecasting models for projects based on costs, FTEs, volume and time savings. 4. **Client Support:** Train clients on automations and implemented tech, tools, dashboards, etc, and maintain lines of communication on project updates, UAT and data requirements, milestones and deployments, and overall alignment with project sponsors and stakeholders- client facing and internal. Automation Projects I’ve implemented: - Retail: Streamline product indexing and order intake using RPA. - Insurance: Automated benefit/plan configuration and renewals using OCR, NLP and python based testing. - Human Data Science Tech: End to End automation Sales Force project creation & fulfilment lifecycle, Billing, and delivery (POD) for sales of complex data science products for medical trials & clinical research/ testing- Medical Examination: Automated Medical record data extraction and patient referral intake.-Insurance: designed and tested reporting UI and UX enhancements for insurance plan claims processing automation.-CRM/Optometry: trained OCR and NLP models to read thousands of eye glass prescription images, including handwriting. Complex rule engine automating the validation of rx vision data, product specifications & order info integrated with a CRM application.-Payment Processing: Pharma and Medical Claim adjudication automation using OCR, and AI/ML Operations rule engine.

Sunrise, Florida, Us

Oversaw the evaluation, design, implementation and testing of an RPA-based Banking KYC BOT(Customer Risk Analysis and Reporting). Dashboards and account alert systems were implemented for automatic fraud and suspicious activity/ anomaly detection, resulting in an ROI of $1.5 million within 8 months of going into production, and a 32% decrease in total process cycle time.

Santa Monica, California, Us

Intern for the Global Data Analytics team of the music industry market leader. The team's goal is to leverage several billion available market/consumer data points into actionable business intelligence.Two main projects included a financial forecasting model for the renewal of 100+ million dollar Amazon Prime music partnership with UMG, and the restructuring of core KPI dashboards in Domo; reports delivered to CFO weekly. Extensive use of Python, Google Big Query and Domo (Data Viz).

Culver City, Ca, Us

Data management and financial analysis at Sony Pictures TV, Latin America. Extensive Excel spreadsheet work and accounting reconciliation with SAP (accounts receivable)

New York, Ny, Us

Responsible for delivering accurate, third-party data, from millions of news and business sources around the world. Covered region of EMEA.- Assisted technical teams (Coding) to deliver content to the Factiva B-to-B news monitoring and search platform.- Monitored content - ensuring accuracy and frequency of data uploads to Factiva databases.- Liaison between Content Providers and Licensing teams.- Co-developed an internal application to promote interdepartmental skill sharing, know-how exchange, mentoring and mobility.

Us

Ileana Ross-Lehtinen, Florida Office of Representatives - Conducted daily communication with constituents and provided ongoing social media updates for the Congresswoman on trending current issues.

An MIT-alum owned technology start-up, operating in the molecular gastronomy space. Produced data analysis as part of developing a business plan to commercialize automated spherification to distribution channels such as the cruise ship industry. A unique start-up experience.

Master Of Science - Ms, Business Analytics And Big Data

Bachelor Of Business Administration (B.B.A.), Finance And Business Intelligence

Foreign Semester, Business Administration/Finance, London, Uk

International Baccalaureate Diploma, Hl Chemistry, Sl Math, Hl French