- Spearheaded the design and implementation of a scalable communication platform utilizing Twilio and Microsoft Azure technologies, focusing on tracking and reporting interactions between customer service representatives and insurance policyholders to promote service excellence.- Orchestrated the entire development process for a secure and automated intake system for insurance referral information across XML, JSON, and X12 EDI formats, ensuring seamless integration within the company's data infrastructure.- Led a collaborative effort to establish a robust database-level integration between the accounting system and claims management system, leveraging Microsoft SQL Server. Effectively coordinated with a diverse team of internal and external developers, as well as engaging closely with business stakeholders to align the system with the unique needs of our customer service team.

- Works with diverse technical teams to design massively scalable data models for optimizing the use of health data across formats (HL7 ADT, ORU, VXU, CCD, etc.)- Uses AWS technology stack (Kinesis, Step Functions, Athena, Glue, Lambda) to extract insights, securely store, and transform for retrieval both structured and unstructured data from facilities and caregivers across the healthcare landscape- Uses Java and Python programming languages to develop distributed applications in Lambda to provide developers an easily managed approach to information storage and retrieval

• Models and implements warehousing of statistical data drawn from a variety of structured and non-structured clinical sources (HL7 ADT, QRDA Category I and III files)• Performs statistical analysis and visualization of large health datasets to support clinical and organizational goals using a variety of technologies (MySQL, Postgres, R, Python, Jave)• Develop and maintain Tableau dashboards allowing clinicians and practices to track quality measure information from various sources (QRDA CAT-III, Excel template) for states of Michigan and Oregon• Develop, maintain, and extend APEX code in Oregon Provider Directory for automated scoring of the reliability of records

• Assists implementation team in designing and developing software to facilitate health information exchange using Orion Health Rhapsody Integration Engine• Develops software to coordinate the exchange of ADT messages between Health Information Exchanges (HIEs) and point-of-care locations in cooperation with on-boarding team.• Analyses ACRS and ADT messages to measure compliance with Meaningful Use guidelines.

• Implements new software solutions based on Dynamics GP and SQL, from initial development/acquisition to introduction into claims representative workflow.

• Works with management to recognize efficiencies that could be created through a technical solution and coordinates efforts with business partners to design it, finally planning and implementing it into the business process.• Designs and develops custom software programs and reports according to the needs of company personnel, maintaining and extending these as necessary.

• Installed and configured IBM BladeCenter server blades and POS systems in TJX company stores, including TJ Maxx, Marshall’s and HomeGoods, under strict time deadlines to ensure no downtime.• Troubleshot network, hardware and software issues in small business networks using Windows on either the client or server side, usually independently.• Implemented solutions for network migrations between Windows Server environments, including full backups of user profiles and Microsoft Outlook personal data.