Alex Kleba Email & Phone Number

Sun Prairie, Wisconsin, United States

Waunakee, Wisconsin, United States

Waunakee, Wisconsin

- Documented all process and workflows related to internal tasks, customer registration, and account access- Actively set up new user registrations with proper account access while researching and creating new prospect accounts for sales- Implemented and executed a global testing plan for all of myNORD’s tools to maintain a healthy system and mitigate downtime or poor user experience- Created and supported internal SharePoint pages for the eBusiness team - High level support for customer tools, and product configurations- Conducts online tools training for customers, internal and external teams

Waunakee, Wi

- Facilitated customer specific solutions by utilizing existing product designs while ensuring quality product be delivered without sacrificing lead times- Coordinated large scale orders with the production planning and materials team to give accurate lead times or possible expedite options with realistic delivery dates and logistics support- Managed eleven high grossing accounts with high volume orders using an extreme attention to detail- Processed upwards of one hundred orders and quotes a week for power transmissions and motors that are configured per line item in SAP- Educated my co-workers referencing our internal Job Instructions to meet NORD Gear’s ISO 9001 rating

Waunakee, Wi

- Professional, effective, and dedicated customer service- Processed orders for technical product selections- Provided quotes with accurate lead time utilizing material quantities and production capacity- Answered and effectively assisted with phone calls from customers, sales, and colleagues.

- Efficiently received, unpacked, and restocked gearbox components- Certified to use stand up forklift, and powered pallet jack- Maintained proper documentation for all processes- Signed off on all transfer orders to be scanned into our ERP system

Seattle, Washington, United States

- Managed multiple teams and agile scrums for planning and estimation- Designed and implemented four integral components throughout the entire project lifecycle- Scripted interactive logic using a powerful visual scripting language- Engineered and implemented sound effects and over ten thousand voice lines using FMOD Designer within our proprietary game engine

Seattle, Washington, United States

Madison, Wisconsin Area

Madison, Wisconsin Area

Fitchburg, Wisconsin

Madison, Wisconsin Area

Worked on the new Shadow Quest (MagiQuest) game, creating the environments to make the world feel and fit the art direction.