In my role at Attorney Blanca Zarazúa's office, I optimized client data acquisition and retention by implementing a management system based on SCRUM, improving performance by 20%. I updated the case management system, scheduled appointments, and selected Docketwise as the CRM. I trained staff on new tools and modernized the marketing area, increasing client intake. Additionally, I managed over 15 immigration cases and created forms for data collection.

As a web developer at Digital Nest, I advised and trained clients on how to use their websites, including SEO, security, and analytics. I handled site maintenance and modernization, creating plugins compatible with existing tools. I also assisted in designing personalized manuals for clients and created tutorial videos for training new interns.

As a web developer, I developed web applications using Laravel and Vue.js to address specific business needs and challenges. I implemented efficient code modifications and updates to web applications in response to evolving design specifications. Additionally, I diagnosed and resolved issues on multiple client websites, ensuring timely resolutions and optimal performance across all projects.

Through the Ricaldone Technical Institute, we made an application for mobiles and desktops using Java; This project was carried out under the supervision of the mayor of El Salvador