Community Care Associate
Current• Regularly communicate with nonprofit partners and injured workers via inbound and outbound telephone calls to confirm and follow-up on the injured worker’s participation at the nonprofit assigned.• Conducts daily time tracking management for injured workers.• Maintain and update nonprofit account information.• Main point of contact for nonprofit partners and injured workers; handle concerns, questions, document requests• Utilize multiple resources and critical thinking to determine potential quality and safety concerns• Communicate directly with other members of the service department regarding the light duty assignment to facilitate solutions for injured workers and nonprofit partners.• Handle all follow-ups on background checks for injured workers.• Other duties as assigned.