Alexander D. Marcelin Iii, M.S.A. Email & Phone Number

Phoenix, AZ, US

United States

Provide tech support and operational support for customers’ payroll deduction and point of sale (POS) hardware and software.Provide excellent customer service via phone, email, and in-person communications.Identify, research, and resolve technical issues in a timely manner.Maintain records of all open issues, including documentation of all communications.

United States

Consult with clients to deliver a comprehensive K12 solutionGuide and drive the client towards the best solution for their business needsAnalyze existing systems, interface requirements, business processesPartner with clients to understand their business and related needsIncorporate new processes, tools and approaches when recommending an K12.

Tempe, Arizona

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate

Phoenix, Arizona Area

Actively enforces the operation's goals, policies and procedures, implements standards in the company's training and development, supports agents, handles escalations, monitors the cue, and works in conjunction with administration. As an agent experiences a problematic call, and accessible and attentive to provide support or offer advice upon any given.

Scottsdale, Arizona

Prepared asset, liability, and capital account entries by compiling and analyzing account information. Substantiates financial transactions by auditing documents. Maintains accounting controls by preparing and recommending policies and procedures. Ensured compliance. Established and implemented information system policies. Provided protection of agency.

United States

Implemented procedures in different areas such as inventory, finances and new hire programs. Developed procedures for cash outflow irregularities, asset irregularities, financial statement fraud, and examination reporting. Prepared and analyzed monthly financial statements. Skilled in SAS, MySQL, Microsoft Excel

Phoenix, Arizona Area

Proactively solicits new residential mortgage business and sells mortgage products to meet established loan quality and production goals. Continually identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. Network with real estate professionals.

Phoenix, Arizona Area

Implemented procedures in different areas such as inventory, finances and new hire programs. Developed procedures for cash outflow irregularities, asset irregularities, financial statement fraud, and examination reporting. Prepared and analyzed monthly financial statements. Address and resolve customer concerns and inquiries. Ensure and held accountable.

Master'S Degree, Accounting And Business/Management

Bachelor Of Science (B.S.), Business Administration In Finance