Alexander Cheatham Email & Phone Number

• Created a lasting human and tangible customer experience for companies (Netflix, Uber/UberEats, Sunscoop, Unfinished Live, and Rockefeller Plaza).
• Greeted customers and relayed key talking points about the brand.
• Amplified brand recognition through various marketing and public relations strategies.
• Solid reputation of driving results with scrupulous appearances and modeling engagement.
• Problem solver with the ability to identify and solve opportunities in a proactive and reactive environment to reduce company impact.
• Adaptability on travel locations, medium of market and preparation of major/minor roles.

New York, NY

• Coordinated special events and managed crowd control of a few hundred guests directing traffic to their appropriate destination during weddings, bar mitzvahs, film production and other special events
• Conducted tours of the Rainbow Room and explained in detail the history behind the organization to our guests
• Greeted exclusive members of the Rainbow Room private Dining Club and ensured a pleasant dining experience
• Performed administrative duties as necessary for seating arrangements and member sign in for special events
• Enforced mandatory dress code for walk in guests attending Bar 65/Rainbow Room
• Assisted to fill in as coat check when short staffed during times of higher than normal foot traffic

New York, NY

• Screened and booked email reservations requests for various room types based on request or special needs
• Handled all incoming calls to provide studio availability, pricing to book as well as required paperwork
• Greeted visitors to ascertain purpose of visit, direct them to their reserved studio and check them in/out
• Booked and coordinated performances/appearances for artists, performers, and public figures
• Provided administrative expertise (ie. filing, photocopying, transcribing and faxing) as necessary to support our existing and prospective clients

Santa Clarita, California

• Forecasted quarterly sales through incoming quotes and plan quarterly outreach follow up
• Developed strong product knowledge and maintained current on the policies & services for our guests to insure we provide accurate information to our guests
• Achieved productivity goals utilizing product knowledge of merchandise to upsell to our clients
• Constructed floor set plans and Point Of Purchase displays provided by corporate for saleable merchandise
• Assisted with quarterly merchandise inventory checks to ensure the boutique was stocked with the necessary inventory

Celebration, FL

• Maintained energetic presence while marketing the merchandise in the store I managed on the Cruise ship while building relationships with guests
• Opened and closed an independent store location daily within the Disney Cruise Line ship
• Interacted with staff & management regularly to ensure daily tasks and processes were appropriately executed
• Directed traffic of passengers to muster stations while practicing emergency procedures