Alexander Cheatham Email & Phone Number

• Created a lasting human and tangible customer experience for companies (Netflix, Uber/UberEats, Sunscoop, Unfinished Live, and Rockefeller Plaza).• Greeted customers and relayed key talking points about the brand.• Amplified brand recognition through various marketing and public relations strategies.• Solid reputation of driving results with scrupulous appearances and modeling engagement.• Problem solver with the ability to identify and solve opportunities in a proactive and reactive environment to reduce company impact.• Adaptability on travel locations, medium of market and preparation of major/minor roles.• Assisted in preparing space and helped to dress the area with decorative items/signage, etc.

New York, Ny

• Coordinated special events and managed crowd control of a few hundred guests directing traffic to their appropriate destination during weddings, bar mitzvahs, film production and other special events• Conducted tours of the Rainbow Room and explained in detail the history behind the organization to our guests • Greeted exclusive members of the Rainbow Room private Dining Club and ensured a pleasant dining experience • Performed administrative duties as necessary for seating arrangements and member sign in for special events• Enforced mandatory dress code for walk in guests attending Bar 65/Rainbow Room • Assisted to fill in as coat check when short staffed during times of higher than normal foot traffic • Advised travelers on coveted must-see destinations in the city and suggested itinerary ideas based on length of time while visiting NYC

New York, Ny

• Screened and booked email reservations requests for various room types based on request or special needs • Handled all incoming calls to provide studio availability, pricing to book as well as required paperwork • Greeted visitors to ascertain purpose of visit, direct them to their reserved studio and check them in/out • Booked and coordinated performances/appearances for artists, performers, and public figures • Provided administrative expertise (ie. filing, photocopying, transcribing and faxing) as necessary to support our existing and prospective clients

Santa Clarita, California

• Forecasted quarterly sales through incoming quotes and plan quarterly outreach follow up • Developed strong product knowledge and maintained current on the policies & services for our guests to insure we provide accurate information to our guests • Achieved productivity goals utilizing product knowledge of merchandise to upsell to our clients • Constructed floor set plans and Point Of Purchase displays provided by corporate for saleable merchandise • Assisted with quarterly merchandise inventory checks to ensure the boutique was stocked with the necessary inventory

Celebration, Fl

• Maintained energetic presence while marketing the merchandise in the store I managed on the Cruise ship while building relationships with guests• Opened and closed an independent store location daily within the Disney Cruise Line ship• Interacted with staff & management regularly to ensure daily tasks and processes were appropriately executed• Directed traffic of passengers to muster stations while practicing emergency procedures