Alexander Moore Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

-Manage air, hotel, and ground transportation reservations for employee crew travel. -Responsible for day to day operations, last minute changes, new bookings due to schedule changes/delays, cancellations. -Update crew schedules with complete and accurate travel information. -Actively communicate with Operational Team to ensure travel arrangements meet safety, regulatory, efficiency, and service levels. -Process, invoice, and document files as required. -Invoice reconciliation. -Utilize a full range of preferred supplier products. -Identify and communicate scheduling concerns. -Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers, and customers.

Toronto, Ontario, Canada

-Assist passengers with pre-travel inquiries and book reservations-Assist passengers with complaints and provide an overall high quality customer service experience.-Assist travel agents with pre and post travel inquiries.-Understand and use Navitaire reservation systems as well as travel agent financial processing systems such as BSP and ARC.-Maintain a working knowledge of the functions and operations of an airline.-Assist with the staff travel department in dealing with business or employee leisure travel-Assist the finance department with auditing travel agent bookings to ensure compliance with our policies.

Camden, Sc And Charlotte, Nc

While maintain a full class load at Crestwood High School I worked as a member of the Camden, SC McDonalds Team providing multiple areas of services as required by the management team. In this job I gained massive experience in the field of customer service.

Provo, Utah

While maintaining a full class load I worked as a member of the Bingham Young Custodial team cleaning and maintaining the food court, kitchen areas and any other tasks that were required of me while leading a team of custodians.