Customer Engagement Systems And Tools Expert
CurrentDriving IT-projects and initatives within Lynk & Co's global Customer Engagement organization to ensure our customer-facing systems enable us to serve our customers as efficiently and effectively as possible.I support a wide range of functions such as customer operations, process development and execution, global reporting and workforce management.I have proven track record of successful stakeholder coordination and alignment, both internally (management, operations and internal… Show more Driving IT-projects and initatives within Lynk & Co's global Customer Engagement organization to ensure our customer-facing systems enable us to serve our customers as efficiently and effectively as possible.I support a wide range of functions such as customer operations, process development and execution, global reporting and workforce management.I have proven track record of successful stakeholder coordination and alignment, both internally (management, operations and internal development teams) and externally (software suppliers and mission critical sub-contractors). Show less