Alexander Sousa work email
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Alexander Sousa personal email
Strong Biomedical Field Engineering Professional who excels in Product Support with Biomedical Instrumentation. Skilled in Medical Device Service and Support, Customer and Field Training, Complex Technical Troubleshooting, Root Cause Analysis and Problem-Solving Processes. Customer Service, Results, and Quality Driven.
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Field Service Engineer IiIllumina Aug 2022 - PresentSan Diego, Ca, UsField Service Engineer II with a history of proven results supporting labs across the midwest territory. Responsibilities will include instrument installations, upgrades, repairs, and maintenance within the Midwest Support Team. Primary field base location is in St Louis, MO. -
Senior Regional Field Service EngineerLuminex Corporation Aug 2019 - Aug 2022Austin, Tx, UsSenior level field service advancement for proven aptitude and skillsets within Luminex. Currently providing service to customers in the primary area of the midwest, as well as training and supporting new and current engineers on learned products. •Luminex Products Supported: -Verigene -Verigene 2 -Intelliflex -Flexmap3D -LX200 -
Senior Field Service EngineerBeckman Coulter Life Sciences Apr 2016 - Aug 2019Indianapolis, Indiana, Us•Senior level field service advancement for proven skillsets in Flow Cytometry, including service competence in both Particle Characterization and Centrifuge product lines.•Designated Field Mentor for Beckman Coulter Life Sciences products. Responsibilities include remote and field training to new and cross-trained field service engineers to develop necessary service expertise for instrument troubleshooting and product support.•Certifier for IQ OQ instrument verifications to meet GMP and FDA regulated laboratoriesProduct Lines and Instruments Supported:•Flow Cytometry Analyzers / Prep Systems -Epics XL -FC500 -Gallios -Navios -Navios EX -TQ Prep -Prep Plus 1&2 -Cytoflex, S, LX -MoFlo XDP Sorter•Particle Characterization -ViCell XR•Centrifugation -Bench Top / Tabletops (including refrigerated) -Floor models -
Field Service EngineerBeckman Coulter Life Sciences May 2011 - Apr 2016Indianapolis, Indiana, Us•Performs maintenance, installation, and troubleshooting for Beckman Coulter Flow Cytometry product lines.•Identify and resolve failures with biomedical instrumentation in FDA regulated and research environments.•Document customer complaints and reliability issues for continuous improvement within quality systems•Support more than 30 customer sites across six states simultaneously.•Effectively manage parts, tools, and field administrative duties. Field administrative duty examples include timely submission of expense reports, up-to-date instrument manuals and training, tool calibration records, as well as proper fleet vehicle maintenance and documentation.•Service Leadership Program (SLP) graduate – 6 months of extensive internal training focused on medical instrumentation manufacturing, contracts, quality, and field support. Envisioned to mold field service leadership experience with understanding of key facets of company operations within Beckman Coulter.
Alexander Sousa Skills
Alexander Sousa Education Details
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Missouri University Of Science And TechnologyMechanical Engineering
Frequently Asked Questions about Alexander Sousa
What company does Alexander Sousa work for?
Alexander Sousa works for Illumina
What is Alexander Sousa's role at the current company?
Alexander Sousa's current role is Field Service Engineer II at Illumina.
What is Alexander Sousa's email address?
Alexander Sousa's email address is as****@****orp.com
What schools did Alexander Sousa attend?
Alexander Sousa attended Missouri University Of Science And Technology.
What skills is Alexander Sousa known for?
Alexander Sousa has skills like Teamwork, Field Training, Good Manufacturing Practice, Troubleshooting, Biotechnology, Multi Color Flow Cytometry, Field Service, Flow Cytometry, Time Management, Customer Service, Centrifugation, Remote Troubleshooting.
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