Alex Adams Email and Phone Number
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Alex Adams personal email
While working as an Information Technology Manager, I have gained strong experience leading IT teams and operations in charge of developing, delivering, and supporting innovative IT solutions. I am highly skilled in directing internal IT teams and external vendor resources throughout IT engineering, implementation, and administration efforts, while also developing IT infrastructures, policies, and strategies that align with corporate and stakeholder requirements. A primary focus of my work in system engineering and support is improving business and technology performance using advanced technology expertise, project management experience, a customer-focused work ethic, and actively leading cross-functional technology teams. Currently, I am seeking professional roles as an IT Executive.Please contact me at any time to discuss how I can help your company drive improved business performance through the use of transformative IT solutions.PROFESSIONAL ACHIEVEMENTS*Facilitated $6 million in revenue growth by leading the development of mobile applications that enabled customers to place and track orders, and also supported the development of a mobile app store that achieved a 4.8/5-star rating from customers.*Delivered new self-order kiosk systems and software for accounts that produced more than $4 million in annual sales revenues.*Implemented a new system to monitor, identify, and eliminate food waste by 70% and speeding up order delivery times.*Managed a project to deploy a new timer system in all drive-thru Yoshinoya stores, which improved reduced wait-times by an average of 35%.
Mty Food Group
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Director Of Cybersecurity And Risk ManagementMty Food Group Sep 2024 - PresentMontreal, Quebec, Ca
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Information Technology ConsultantGleam Network 2021 - PresentLos Angeles , Us -
Director Of Information TechnologyWetzel'S Pretzels, Llc Dec 2021 - Sep 2024Pasadena, California, Us -
Senior Manager Of Information TechnologyYoshinoya America 2019 - Dec 2021Torrance, Ca, Us*Lead teams in charge of developing, implementing, and supporting new technology solutions for a major restaurant chain, directing the rollout and support of point-of-sale (POS) systems, mobile applications, and other business-critical systems.*Analyze, recommend, and deploy systems that significantly improve customer experiences, including rolling out new customer-facing menu systems and loyalty programs.*Organize and lead multidisciplinary teams of store support analysts, ensuring that all support personnel were trained in technology best practices and standards according to corporate and franchise store requirements.*Direct all aspects of a major implementation of a new vendor-provided digital menu board to more than 100 Yoshinoya sites in the US, completing all project deliverables on-time and within budget.*Advance IT operations efficiencies and compliance, leading the implementation of tools, processes, and policies, including deploying an IT support ticketing system, introducing PCI compliance practices, and setting up a learning management system (LMS) to handle training for corporate and franchise store teams. -
Information Technology Project ManagerYoshinoya America 2019 - 2019Torrance, Ca, Us*Collaborated with marketing, construction, and finance teams to identify and respond to requirements for new IT hardware and software implementation.*Prioritized multiple projects to ensure the proper management of resources across simultaneous initiatives, driving the efficient completion of technology initiatives according to current and future objectives.*Led the design and implementation of customized solutions for online ordering, mobile applications, and loyalty programs focused on improving service delivery and operational agility.*Planned, managed, and completed projects to deploy IT systems for existing and new stores, overseeing the delivery of networking equipment, POS systems, security systems, digital signage, and service performance monitoring solutions.*Directed the work of technology vendors throughout system implementation and support activities, ensuring that third-party services aligned with business and project requirements.
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It ConsultantAtoms Technologies Consulting 2018 - 2021*Delivered consultative services focused on assisting customer in developing IT roadmaps, budgets, and systems that increased operational efficiencies, cybersecurity, and compliance with regulatory requirements.*Assisted customers to set up IT organizations, recommending and helping to create technology strategies, workforce management structures, policies, processes, and operational functions.*Coordinated multiple IT engineering implementation projects, including migrating customer productivity systems from Box Sync to Google Team Drive and One Drive, as well as managing the deployment and support of AWS and Azure platforms.*Led the implementation of SaaS solutions that included Google Workspace, Office 365, Power BI, Datto Backup, and Proofpoint email security filtering and training.*Oversaw the conversion, implementation, and administration of multiple POS systems; supported the completion of Restaurant 365 integrations.
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Pos Systems Analyst - It Special ProjectsCke Restaurants, Inc. Apr 2016 - Jan 2019Franklin, Tennessee, Us*Researched and recommended new business technologies designed to improve business performance and customer experiences.*Evaluated existing business systems and led the development of systems that automated manual processes, improved kitchen management efficiencies, and reduced waste.*Managed the integration of new restaurant software for digital menu board platforms throughout more than 1,000 restaurants.*Conducted on-site hardware and structured cabling implementation, configuration, testing, and support. -
Sr. Information Systems AnalystCke Restaurants, Inc. Jan 2014 - Mar 2016Franklin, Tennessee, Us*Led the implementation of IT infrastructures, systems, and software according to the immediate and evolving needs of the business.*Performed technical support of servers, switches, firewalls, and wi-fi systems, managing the configuration of secure, stable network connectivity and services.*Developed and deployed test environments running on virtual machines, implementing systems used to test images, applications, and updates prior to production implementations.
Alex Adams Skills
Alex Adams Education Details
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Southern California Institute Of TechnologyElectronic Engineering / Biomedical Technology
Frequently Asked Questions about Alex Adams
What company does Alex Adams work for?
Alex Adams works for Mty Food Group
What is Alex Adams's role at the current company?
Alex Adams's current role is Information Technology Management | Project Management | Solution Delivery | Team Leadership.
What is Alex Adams's email address?
Alex Adams's email address is al****@****ica.com
What schools did Alex Adams attend?
Alex Adams attended Southern California Institute Of Technology.
What skills is Alex Adams known for?
Alex Adams has skills like Microsoft Office, Powerpoint, Microsoft Word, Customer Service, Microsoft Excel, Teamwork, Research, Public Speaking, Social Media, Photoshop, Time Management, New Restaurant Openings.
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