Alex Serrano
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Alex Serrano Email & Phone Number

Technology Governance Lead at SEC Victoria
Location: Melbourne, Victoria, Australia 14 work roles 4 schools
1 work email found @ibm.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email a****@ibm.com
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Current company
Role
Technology Governance Lead
Location
Melbourne, Victoria, Australia
Company size

Who is Alex Serrano? Overview

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Quick answer

Alex Serrano is listed as Technology Governance Lead at SEC Victoria, a with 154 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at ibm.com and a matched LinkedIn profile for Alex Serrano.

Alex Serrano previously worked as Head of Security at Flybuys and Leader - Mercer Pacific Information Security at Marsh Mclennan. Alex Serrano holds Master Of Business Administration from Monash University.

Company email context

Email format at SEC Victoria

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{first_initial}{last}@ibm.com
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AeroLeads found 1 current-domain work email signal for Alex Serrano. Compare company email patterns before reaching out.

Profile bio

About Alex Serrano

I am a leader in information security, technology risk and governance with 24 years' relevant experience. I am currently the Head of Security for Flybuys. Previously I was Leader, Pacific Information Security for Mercer between 2021 - 2024. Prior to that I was Cyber Security Partner, Risk Advisory Services at BDO. Earlier on I worked in two public accounting firms (Ernst & Young and Deloitte), IBM, and at ANZ Bank. Over a period of 14 years as an advisor I helped hundreds of organisations in diverse industries build and mature their security and technology thinking, defences and capabilities. I hold a Masters Degree in Business Administration from Monash University. I am a Certified Information Security Manager (CISM), Certified in the Governance of Enterprise Information Technology (CGEIT) and a Member of the Business Continuity Institute (MBCI).I love working with agile, empowered teams focused on securing the technologies and operations that drive businesses forward, while sustaining a happy, healthy, and productive society.

Listed skills include Business Continuity, Risk Management, Governance, Business Continuity Planning, and 46 others.

Current workplace

Alex Serrano's current company

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SEC Victoria
Sec Victoria
Technology Governance Lead
Melbourne, VIC, AU
Employees
154
AeroLeads page
14 roles · 26 years

Alex Serrano work experience

A career timeline built from the work history available for this profile.

Technology Governance Lead

Melbourne, Vic, Au

Head Of Security

Current

Au

Head of the Security function for Flybuys responsible for information security, cyber security and fraud.

May 2024 - Present

Leader - Mercer Pacific Information Security

New York, Ny, Us

Leader of the information security function and cyber risk for the Mercer Pacific business, reporting to the Global Mercer CISO.

Jul 2021 - Feb 2024

Risk Management Specialist

Melbourne, Victoria, Au

Mar 2021 - Jun 2021

Technology Risk Specialist

Melbourne, Victoria, Au

Senior technology risk specialist assisting the ME Technology leadership team with risk re-profiling.

Aug 2020 - Dec 2020

Partner - Cyber Risk Advisory

Brisbane, Queensland, Au

Partner in BDO's Technology Advisory practice, focused on helping clients achieve digital transformation with cyber secure, efficient and highly performing technology operations.

Sep 2018 - Jul 2020

Monash Mba Alumni Ambassador

Victoria, 3800, Au

Ambassador representing the Monash MBA Programs.

Feb 2014 - Oct 2019

Ibm Gts A/Nz Resiliency Services Leader | Asia Pacific Resiliency Services Associate Partner

Ibm

Armonk, New York, Ny, Us

Assist IBM clients design and govern technology transformation projects, achieve technology resilience capability improvements, and control downside technology risks.

Nov 2015 - Sep 2018

Senior Manager, Fso Advisory, Cyber Security

London, Gb

EY Oceania Resilience Solution leader assisting organisations achieve desired resilience outcomes in threat and opportunity landscapes characterised by volatility, velocity, and visibility of change.

Jan 2010 - Nov 2015

Manager, Risk Advisory Services

Worldwide, Oo

Business Continuity Manager in Risk Services assisting Deloitte Touche Tohmatsu clients design, deploy, test and review Business Continuity Management capabilities.

Oct 2007 - Nov 2009

Business Continuity Manager

Anz

Melbourne, Victoria, Au

Business Continuity Manager in ANZ Group Risk, coordinating the group-wide BCM program, enabling and monitoring three ANZ divisions (including ANZ Institutional, Operations and Technology).

Feb 2006 - Sep 2007

Peoplesoft Test Manager

Anz

Melbourne, Victoria, Au

Peoplesoft Test Manager in ANZ Corporate Centre Solutions responsible for the final quality of IT software deployment for ANZ's core HRM and financial accounting systems.

Oct 2004 - Jan 2006

User Testing Manager

Anz

Melbourne, Victoria, Au

User Testing Manager for the ANZ Australian Contact Centre (ACC) establishing and running the first permanent software testing team, quality process, automated testing and user testing lab.

2002 - 2004 ~2 yrs

Business Continuity Analyst

Anz

Melbourne, Victoria, Au

Dedicated Business Continuity Analyst for the Australian Contact Centre (ACC), coordinating the amalgamation of disparate team emergency and continuity response capabilities.

2001 - 2004 ~3 yrs
4 education records

Alex Serrano education

Master Of Business Administration

Monash University

Graduate Diploma Of Arts (Asian Studies), Mandarin, Asian Economics, Politics, Banking And Finance

Monash University

Arts, History, English

Monash University

Victorian Certificate Of Education, English, Literature, Economics, Politics, Art

Melbourne High School
FAQ

Frequently asked questions about Alex Serrano

Quick answers generated from the profile data available on this page.

What company does Alex Serrano work for?

Alex Serrano works for SEC Victoria.

What is Alex Serrano's role at SEC Victoria?

Alex Serrano is listed as Technology Governance Lead at SEC Victoria.

What is Alex Serrano's email address?

AeroLeads has found 1 work email signal at @ibm.com for Alex Serrano at SEC Victoria.

Where is Alex Serrano based?

Alex Serrano is based in Melbourne, Victoria, Australia while working with SEC Victoria.

What companies has Alex Serrano worked for?

Alex Serrano has worked for Sec Victoria, Flybuys, Marsh Mclennan, Me Bank, and Bdo In Australia.

How can I contact Alex Serrano?

You can use AeroLeads to view verified contact signals for Alex Serrano at SEC Victoria, including work email, phone, and LinkedIn data when available.

What schools did Alex Serrano attend?

Alex Serrano holds Master Of Business Administration from Monash University.

What skills is Alex Serrano known for?

Alex Serrano is listed with skills including Business Continuity, Risk Management, Governance, Business Continuity Planning, Disaster Recovery, Operational Risk Management, Business Process Improvement, and Management.

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