Alexander Spagnoli Email & Phone Number

Reston, Va, Us

United States

- Spearheaded complex on-premises to cloud migration project, single-handedly migrating on-premises servers and file shares into Azure and SharePoint via VMs, blob storage, SharePoint/OneDrive, Cintoo Hybrid, and FortiGate NGFW.- Spearheaded company website maintenance. Owned and managed www.pillarconstruction.com, driving site audit leading to UI and backend improvements. Increased site security while decreasing loading times through debugging, web server upgrades, and refactoring.- Shifted on-premises network domain controller and firewall to modernized SD-WAN cloud-based network via Fortinet to improve the company’s network stability, security, and scalability by reducing the need and cost for VPNs by 95%.- Led configuration and implementation of a Microsoft Teams Direct Routing VoIP system, enhancing organizational communication capabilities.- Team representative for Salesforce implementation working directly with sales, business development, and company leadership to create custom APEX Classes to enhance the suite.- Configured MDR (Microsoft Defender for Endpoint), XDR (Defender for Identity), SIEM (Microsoft Sentinel), Defender for Cloud, Defender for SQL, Microsoft Defender for 365, Microsoft Defender TI, FortiGate NGFW, & more to reduce risk. - Implemented in-house IT ticketing system utilizing Genuity, Power Automate, and PowerApps, significantly enhancing issue tracking and resolution efficiency.- Managed business-critical databases, including single-handedly migrating 25+ large-scale database from Windows Server 2012 to PostgreSQL on Azure, resulting in $47k annual reduction in budget allocation after renegotiating contract and maintaining systems in-house.- Led cost saving digital transformation of technology services, security, and scalability through identifying overhead in budget, leading RFP for net-new vendors, and renegotiating existing contracts.

Alexandria, Virginia, United States

- Developed and implemented custom-made project management, payroll, finance, and HRIS software via SharePoint, Azure, JavaScript/TypeScript, VBA, PowerAutomate, PowerApps, and SQL via SSMS, which saved 10+ hours a week in administrative tasks per-employee.- Built performance management trackers and tools in SharePoint that supervisors used to measure the performance of their teams using 9-box methodologies, which empowered leadership to make data-driven decisions with performance calibrations to improve performance and production.- Created dashboards for completion-rates on projects which, when exported, would be sent to clients to ensure that client billings were paid in full. This improved cashflow amount and stability.- Consulted with outside organizations on tech implementations, rollouts, and change management, including my current employer, which provided increased value to clients.

Washington Dc-Baltimore Area

Completed certifications in the following languages:- JavaScript- React.js- Ruby- Ruby on Rails- SQL (postgresql)Flatiron School Full-Stack Software Engineering Certificate.

Arlington, Virginia

- Served as a strategic partner to Chief Human Resource Officers (CHROs), Chief Information Officers (CIOs), and leaders in the HR Technology space at Fortune 500 companies to understand their critical initiatives to provide tools, playbooks, and consultative guidance on how to accomplish their goals.- Increased Gartner for HRBP products seats by 800% in products first year, over $4 million in annual revenue, through regularly assisting the business development team by regularly joining calls with prospective buyers and hosting department-wide training seminars.- Maintained 98% existing client retention, and successfully grew remaining existing accounts by over 10% each quarter through delivering outstanding service and value.- Planned, organized, and hosted recurring live webinars for my clients to discuss Gartner’s latest research findings and HRIS data-analytics tools with consistent high attendance.- Appointed lead mentor for the Gartner for HR Leaders and HRBP products.- Collaborated with product and research departments to collect data from client conversations to develop top-of-mind research, tools, guides, and webinars to bolster Gartner’s HR products.- Managed cross-departmental trainings at Gartner for existing and new employees for HR Technology products, ranging from services, sales, research, and product teams.

Arlington, Virginia

Arlington, Virginia, United States

Washington D.C. Metro Area

- Functioned as lead SME for 250+ midsize-enterprise accounts and government accounts in the Washington D.C region, totaling annual sales over $2,000,000 in hardware, warranties (Apple Joint-Venture, AppleCare+), and MDM software licenses and configuration services (JAMF Pro).- Sold and assisted in the configuration of custom, MDM-ready hardware to clients along with SaaS solutions based on their specific needs.- Reduced clients’ annual IT operating costs by an average of 10% and increased retention rates through custom-engineered deployment and security solutions pre-configured to client needs.- Led building sales plans and strategies to grow existing accounts to premier status ($100K in annual spend at a minimum).- Partnered closely with Apple Solutions Engineer to arrange meetings with large clients ($100K+ annual spend) to improve service and client retention.- Supervised a team of three Business Development Representatives, conducting quarterly performance reviews, creating development and sales goals, and working with them to generate new sales and grow new accounts to be handed off to me once accounts reached $25K of spend.- Lead mentor and trainer to mid-Atlantic business sales teams, hosted in-person training sessions around best practices and company OKRs for existing and new employees.

Washington, D.C.

Business Sales & Development Representative committed to engaging SMB in the DC-Metro area. Actively sourced credible leads to reach out and set up Briefings with an Apple Business Pro (Inside Sales AE) and IT Solutions Engineer to demonstrate the value of working with Apple Business.Drive strong YOY results and secure future growth through strategic planning with my team.

Bachelor’S Degree, International Relations

Activities and Societies: HOLA Latin Students Organization Concentration in U.S. Foreign Policy and International Economics — Regional.

High School Diploma

Activities and Societies: Spanish Honor Society