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@mapbox.com
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1 phone found area 917
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Alex Roth is listed as Skilled in streamlining processes, designing tailored solutions, and delivering impactful outcomes. Experienced in troubleshooting, data analysis, and aligning tech solutions with organizational goals. at Authorium, based in Bethesda, Maryland, United States. AeroLeads shows a work email signal at mapbox.com, phone signal with area code 917, and a matched LinkedIn profile for Alex Roth.
Alex Roth previously worked as Business Analyst at Authorium and Solutions Engineer at Authorium. Alex Roth holds Bs, Geospatial Information Systems And Computer Cartography from University Of Maryland.
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AeroLeads found 2 current-domain work email signals for Alex Roth. Compare company email patterns before reaching out.
I have a BS degree in Geospatial Information Systems and Computer Cartography from University of Maryland College Park, where I developed a strong foundation in spatial data analysis, visualization, and programming. I have worked at Mapbox, a leading location data platform, for over two years, in various roles such as Revenue Strategist & Analyst, Support Operations Manager, and Technical Support Engineer. My core competencies include process optimization, business metrics, customer support and enablement, technical documentation, Jira, Zendesk, Github, Salesforce.com, and GIS and cartography.At Mapbox, I have contributed to improving the operations, performance, and customer satisfaction of the Support, Technical Account Management, and Solutions Architecture teams, by partnering with them on various projects, analyses, and dashboards. I have also served as the dedicated TSE for multiple large Enterprise and Automotive accounts, troubleshooting and triaging a high volume of technical issues, and designing and implementing AI chat bot workflows to enable better support at scale. I am passionate about solving complex problems, delivering value to customers, and collaborating with diverse and talented teams. I believe I can bring my unique skills, experiences, and perspectives to your organization and help you achieve your goals.
Listed skills include Microsoft Office, Management, Microsoft Excel, Transportation Planning, and 12 others.
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A career timeline built from the work history available for this profile.
San Francisco, California, US
- Collaborated with external stakeholders to understand their current processes and challenges, effectively documenting requirements to inform solution design.- Analyzed data to uncover trends and pain points, providing actionable recommendations that aligned with customer goals and facilitated solution development.- Recommended enhancements to existing.
San Francisco, California, US
- Designed and implemented tailored software solutions, ensuring seamless transitions from legacy systems for enterprise clients (e.g.: California Public Employees' Retirement System, California Department of Motor Vehicles, California Department of Social Services)- Conducted technical needs assessments, developed detailed solution design documents, and.
Washington, District Of Columbia, US
- Partnered with the Support, Technical Account Management, and Solutions Architecture teams to: - Identify and solve for team operational deficiencies - Define, track, and report on team business performance metrics- Performed regular analyses on topics including: team performance and utilization benchmarking, product sales performance, customer base.
Washington, District Of Columbia, US
- Contribute to improving the way the support team works by driving process changes: - Led process to optimize for team onboarding and scaling - Led a series of projects aimed at scaling TSE individual impact through increasing 1:many support efforts - Designed and implemented AI chat bot workflows to enable better support at scale, with special attention.
Washington, District Of Columbia, US
- Served as the dedicated TSE on multiple large Enterprise and Automotive Accounts- Troubleshoot, triage and own communication on a high volume of technical issues (avg 40 new issues, across customers / week, including internal & external channels). Partnered with service teams to prioritize product fixes, advocating for my customers through providing.
New York, New York, US
Obtains the technical win in solution sales. This includes: - building out proofs of value for sales demo use- helping prospects architect new processes to use their data in the CARTO platform - partnering with sales team to generate over $2 Million of pre-sales pipeline- providing software training, both one on one and in a webinar setting- expanding.
New York, New York, US
Maintains an expert knowledge of the CARTO platform. Aids all customer tiers (free, individual, enterprise, and partner) by:- investigating platform bugs, reporting them to our product team, and acting as a liaison between the client and engineering team to ensure issues are resolved- creating official help center content, such as detailed explanations.
Worked to get GIS integrated with the day to day operation of the city. This entailed developing a web map, using ESRI products, for the City Engineer to utilize for his work flow, with the goal of allowing residents to be able to understand and contribute to what is happening in their city.
Aided in the production of custom maps for clients, which are mostly other D.C. agencies, in order for them to utilize the mapped information to move forward with the planning of the city.
College Park, MD, US
- Directly supervise over 30 employees including payroll and discipline responsibilites- Analyze the demands of the university and surrounding metropolitan area in order to create/discontinue/adjust transit route mapping and timings based on ridership goals- Maximize operator efficiency with multiple employment classifications in mind (full time, part.
College Park, MD, US
Ensured the safe operation of welding and other metal work tools in the Steel Shop at UMD. Assisted lower level students both technically and creatively to produce their art.
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Alex Roth works for Authorium.
Alex Roth is listed as Skilled in streamlining processes, designing tailored solutions, and delivering impactful outcomes. Experienced in troubleshooting, data analysis, and aligning tech solutions with organizational goals. at Authorium.
AeroLeads has found 2 work email signals at @mapbox.com for Alex Roth at Authorium.
AeroLeads has found 1 phone signal(s) with area code 917 for Alex Roth at Authorium.
Alex Roth is based in Bethesda, Maryland, United States while working with Authorium.
Alex Roth has worked for Authorium, Mapbox, Carto, City Of College Park, and D.C. Office Of Planning.
You can use AeroLeads to view verified contact signals for Alex Roth at Authorium, including work email, phone, and LinkedIn data when available.
Alex Roth holds Bs, Geospatial Information Systems And Computer Cartography from University Of Maryland.
Alex Roth is listed with skills including Microsoft Office, Management, Microsoft Excel, Transportation Planning, Adobe Photoshop, Adobe Indesign, Adobe Illustrator, and Arcgis.
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