Alexander Shen

Alexander Shen Email and Phone Number

Principal Technical Program Manager @ Confirm
San Ramon, CA, US
Alexander Shen's Location
San Ramon, California, United States, United States
Alexander Shen's Contact Details

Alexander Shen work email

Alexander Shen personal email

About Alexander Shen

Alexander’s current position is Senior Staff Technical Program Manager at Confirm.Alexander has spent over 15 years in the software field with work experience ranging from QA, business development, and program management. Types of work range from video games, web applications, and enterprise software. Oversaw the planning and execution of two major programs in completing a full migration of non-paid organic metrics from one system to another as well as introducing brand new metrics and analytics surfaces for e-commerce businesses accounts on the Instagram platform.

Alexander Shen's Current Company Details
Confirm

Confirm

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Principal Technical Program Manager
San Ramon, CA, US
Website:
confirmhr.com
Employees:
39
Alexander Shen Work Experience Details
  • Confirm
    Principal Technical Program Manager
    Confirm
    San Ramon, Ca, Us
  • Confirm
    Senior Staff Technical Program Manager
    Confirm Mar 2023 - Present
    San Francisco, Ca, Us
    Confirm is an all-in-one people platform fixing performance reviews by making them faster, fairer, and easier. Grounded in the science of Organizational Network Analysis (ONA), Confirm gives leaders a true view of each employee’s influence, impact, and actual contribution. All with less time and effort. Unveil unique data to promote, PIP, and retain talent with precision and confidence.
  • Phoenix Toy Project
    Founder
    Phoenix Toy Project Dec 2022 - Present
    Reducing what goes into landfills by giving old toys a new life. A 501c3 California nonprofit organization.
  • Sumup
    Director Program Management Office
    Sumup Oct 2021 - Dec 2022
    London, Gb
    * Managed a team of 4 PMO across the organization, deploying team members in the most impactful and cross-functional programs.* Building out best practices for the company for frameworks to better deliver products on-time, of quality, and within budget.* Lead annual and quarterly strategic planning, partnering with business, R&D, and marketing leaders.* Responsible for delivering strategic programs including initiatives across Product and Revenue roadmap.* Spearheaded the program management effort to develop and launch a new POS to the United States market within 6 months. Coordinated and led efforts across different teams across the organization to enable its launch: product, marketing, engineering, research, legal, privacy, supply chain, ops, and others.* Led the effort to integrate the two companies post-acquisition for "run the business" activities and processes across non R&D teams in the company: Finance, Legal, IT, Recruiting, and HR. This includes integration of systems as well as full migration of historical data.
  • Sumup
    Senior Manager, Program Management
    Sumup Mar 2021 - Oct 2021
    London, Gb
    * Built and defined PMO career track for the organization* Manages a team of 3 program manager across two key pillars in the organization (R&D, Revenue)* Improved and facilitated process for both quarterly and annual planning
  • Meta
    Instagram, Senior Technical Program Manager
    Meta May 2019 - Mar 2021
    Menlo Park, Ca, Us
    · In charge of running Technical Program Management for the Core Business team under the Interests organization at Instagram.· Involved in quarterly planning with team’s Product Manager and Engineering Manager for prioritization, scoping, and execution on feature development to hit organization goals.· Key role in driving XFN reviews and collaboration for all feature releases for Facebook Inc. compliance across privacy, policy, legal, integrity, and centralized metrics review.· Currently working on a full backend migration for non-paid organic metrics for the Instagram platform.
  • Meta
    Facebook, Senior Technical Program Manager
    Meta Feb 2018 - May 2019
    Menlo Park, Ca, Us
    · In charge of running Technical Program Management for the Events & Ticketing team under the Ads & Business Platform organization.· Involved in quarterly planning with team’s Product Manager and Engineering Manager for prioritization, scoping, and execution on feature development to hit organization goals.· Led the collaboration and development of a major feature with 3rd party partner company Eventbrite to allow for tickets to be created and sold via Facebook and powered by the Eventbrite ticket management system. Project took a little over a year from conception to completion with a launch in May of 2019.
  • Surveymonkey
    Technical Program Manager
    Surveymonkey Nov 2015 - Feb 2018
    San Mateo, California, Us
    · Starting in 2016, brought in to plan, organize, and execute from spec to G2M programs that were outside the walled resources of the Analyze team. All programs were cross functional, ranging from three teams of service owners to 12 teams of service owners including QA, marketing, CustOps, and VP level communications.· Establish tracking tools and practices to better predict feature development from concept to deployment, thus enabling accurate quarterly planning and the ability to use a rolling roadmap for resource planning and tracking.· Bring visibility and accountability to an extremely high-profile Polling product where there was none. Establish milestones and goals to finish individual feature requests in time for the original go to market plan.* Day to day communication vertically to director and VPs regarding the progress of projects to limit risk when potential project issues arise.
  • Machine Zone, Inc.
    Senior Project Manager, Platform
    Machine Zone, Inc. Feb 2015 - Nov 2015
    Palo Alto, Ca, Us
    Responsible for planning and execution across two separate teams of 8 engineers total for the Platform Core team. Projects include supporting current and future game development backend platform services as well as the development of new technologies.
  • Smartthings
    Technical Program Manager
    Smartthings Aug 2014 - Feb 2015
    Mountain View, California, Us
    • Manage the roadmap and planning of business development related projects with internal resources and external parties. Physical electronics device to be announced Q1 2015.• Coordinate the demo home production for Samsung Developer Conference 2014 between multiple external parties, including overall timeline adherence, device procurement, experience planning, and device engineering integration.• Coordinate the offsite demo home production for CES 2015 between multiple external parties, including overall timeline adherence, device procurement, experience planning, and device engineering integration.
  • Rogue Play, Inc.
    Live Games Producer
    Rogue Play, Inc. Dec 2013 - Aug 2014
    • Currently responsible for the following titles:◦ Godzilla – Smash3 (iOS, Android – official movie title)◦ Scorched v2.0 (iOS, Android)• Plan the roadmap with respective external developers producers for upcoming features and bug fixes for current live games in the system.• Working closely with license partners to ensure current and future game content adheres to licensing requirements.• Write product specs focusing on features for launch and post-launch retention strategies.• Facilitate the day-to-day communication between the publishing arm and development studios on all things scheduling.• Main tools used: Google Docs, Microsoft Office, JIRA, FogBugz
  • Kixeye
    Project Manager
    Kixeye Aug 2012 - Dec 2013
    Victoria, British Columbia, Ca
    • Responsible for the project management of the Battle Pirates game and team of 20.• Worked directly with Technical Director, Director of Product Management, and Executive Producer to plan and allocate resources for a rolling 6-week roadmap on a weekly basis.• Worked directly with Technical Director, Director of Product Management, and Executive Producer to plan 3-month roadmaps to present to the executive staff on a quarterly basis.• Facilitated the day-to-day of all teams to hit goals for weekly updates on the Battle Pirates online game.• Main point of contact between team’s game developers, product management, artists, and designers.• Responsible for ensuring the proper execution of the feature list for weekly builds to be delivered to the live game audience.• Main tools used: Google Docs, Microsoft Office, JIRA
  • Goko
    Game Producer
    Goko Dec 2011 - Aug 2012
    • Responsible for the production of the following titles:◦ Forbidden City (HTML5)◦ Race for the Galaxy (HTML5 – not released)◦ Treasures & Traps (HTML5 – not released)• Responsible for maintaining the production processes involved in external game development production across concurrent developers and respective products (internal and external production).• Producing game products surrounding popular branded licenses, adhering to publisher guidelines, style guides and approvals.• Games and technology focusing as online games in HTML5.• Main Tools Used: Google Docs, JIRA, Salesforce
  • Mochi Media
    Business Development Manager
    Mochi Media Sep 2008 - Dec 2011
    • Work directly as community manager with all Flash game developers in and outside of our network to adopt and use all of our newest features and tools.• Running and managing contests with partners such as Revolver, Arcade Town, Addicting Games and Warner Brothers and KidsWB.• Running external production with Flash game developers to produce games for specific promotions from conception to completion, following standard waterfall model milestone conventions.• Content editor for featured and non-MMO based content on mochigames.com.• Signed and obtained sponsorships (primary and sitelock) for over 50 games in the last 18 months netting over 80 million gameplay impressions total.• Main Tools Used: Microsoft Office, Proprietary Game Database Software
  • Namco Networks America, Inc.
    Associate Producer
    Namco Networks America, Inc. Sep 2007 - Sep 2008
    Wood Dale, Il, Us
    • Responsible for establishing the production processes involved in the newly developed PC division of the company. The main focus of this PC division is casual games. • Creating timeline for projects from conception to completion. This includes standard milestones and resource allocation throughout the entire project from conception to final product.• Managed a production team of two artists, three engineers, one designer and one sound engineer.• Titles shipped: Scene It? Movies (mobile), PAC-MAN Plus (mobile), Namco All-Stars (PC)• Main Tools Used: Microsoft Office
  • Leapfrog
    Qa Core Tester (Contract)
    Leapfrog Feb 2007 - Sep 2007
    Emeryville, California, Us
    • Responsible for running the QA process for titles on the Leapster gaming platform.• Managed three external testers through the game's development.• Created test plans and checklists to ensure quality consistency throughout titles.• Titles shipped: Go! Diego! Go! (Leapster)• Main Tools Used: Microsoft Office, Test Track Pro
  • Sony Computer Entertainment Of America
    Qa Tester (Contract)
    Sony Computer Entertainment Of America 2005 - 2006
    Tokyo, Jp
    • Responsible for running the QA process for titles on the Playstation Portable.• Checked games to meet provided industry guidelines.• Titles shipped: Syphon Filter: Dark Mirror (PSP), Socom: Fire Team Bravo (PSP)• Main Tools Used: Microsoft Office, Proprietary Bug Tracking Software

Alexander Shen Skills

Game Development Game Design Video Games Casual Games Flash Mobile Games Mobile Devices Social Games Mobile Applications Gameplay Community Management Monetization Online Gaming User Interface Animation Resource Allocation Mmo Developer Relations Product Management Actionscript User Experience Scrum User Interface Design Iphone Ios Development Jira Conflict Resolution Illustration Web Games Ios Agile Project Management Computer Games Gaming

Alexander Shen Education Details

  • University Of California, Berkeley
    University Of California, Berkeley
    Cognitive Science

Frequently Asked Questions about Alexander Shen

What company does Alexander Shen work for?

Alexander Shen works for Confirm

What is Alexander Shen's role at the current company?

Alexander Shen's current role is Principal Technical Program Manager.

What is Alexander Shen's email address?

Alexander Shen's email address is al****@****ail.com

What schools did Alexander Shen attend?

Alexander Shen attended University Of California, Berkeley.

What are some of Alexander Shen's interests?

Alexander Shen has interest in Science And Technology, Education, Arts And Culture.

What skills is Alexander Shen known for?

Alexander Shen has skills like Game Development, Game Design, Video Games, Casual Games, Flash, Mobile Games, Mobile Devices, Social Games, Mobile Applications, Gameplay, Community Management, Monetization.

Who are Alexander Shen's colleagues?

Alexander Shen's colleagues are Javier Del Pino, Maricel Mazzaro, Paras Nayak, Ronnie Aron, Jafar Husen, Cole Dobbs.

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