Alex Vo work email
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Alex Vo personal email
Alex Vo is a Senior Solutions Architect at Treasure Data. He possess expertise in operations management, process optimization, microsoft office, microsoft word, process improvement and 19 more skills.
Treasure Data
View- Website:
- treasuredata.com
- Employees:
- 503
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Senior Solutions ArchitectTreasure DataAustin, Tx, Us
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Implementation EngineerTealium Jul 2021 - PresentSan Diego, California, Us -
Senior Solutions ConsultantIdio - An Episerver Company Jan 2019 - Jun 2021- Manage services for large enterprise clients such as IBM, Cisco, and Hewlett Packard, totaling +$730k ARR by integrating SaaS personalization solutions in order to increase lead generation and web engagement- Lead, develop, and optimize client product integrations and mentor other members of team to understand technical processes and adhere to best practices- Drive the discovery process and validate technical requirements with clients to align on business objectives and identify opportunities for investment in content personalization- Execute deep troubleshooting and drive resolution of customer issues within specified SLAs, often exceeding turnaround expectations- Collaborate with stakeholders including Account Executives, Customer Success Managers, and Product Managers on renewal and upsell strategies
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Client Integration EngineerConversant Llc Sep 2016 - Jan 2019Chicago, Illinois, Us-Led the technical integration aspect of integrating clients into the Conversant platform by understanding client initiatives and developing technical solutions to meet business objectives-Streamlined workflows for multiple procedures through self-service tools for information gathering and testing-Managed overall integration by identifying and tracking issues to resolution, articulating status to internal and external stakeholders-Decreased resolution time of issues by 30% within a year by organizing JIRA dashboards and setting SLAs across teams-Documented best practices, provide training to account teams on new products and procedures, and coached new engineers on best practices to maintain a standard for excellence -
Student Facilities RedesignerPacific Patio Pet Door Mar 2016 - Jun 2016- Observed manufacturing process to determine most effective space utilization of machining tools- Generated solutions for improved activity flow and organization, keeping safety in mind- Promoted reduction in processing and handling time by utilizing a systematic layout planning process
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Student ConsultantLionsgate Jan 2016 - Jun 2016Santa Monica, Ca, Us- Analyzed the data retrieval process with international distribution partners to enhance workflow and reduce employee maintenance time by 15%- Developed a streamlined, user friendly web-based prototype to better manage, edit and maintain metadata- Proposed contractual modifications to existing pre-sales and negotiation processes to enhance data quality- Illustrated existing process flow against proposed recommendations and presented findings to C-level and senior level executives -
Payroll AssistantSunrun Sep 2015 - May 2016San Francisco, Ca, Us- Audited and input 1000+ data points into various computer programs such as Microsoft Excel, Oracle, and Adobe Acrobat- Managed timesheets for 50+ regional branches nationwide- Communicated with branch managers to verify information and reinforced California labor laws to ensure employee compliance -
Project ManagerPolyhouse Storage Container Sep 2014 - Nov 2014- Documented work break-down structures, tracked milestones, and identified risks to project timelines- Led weekly meetings, recorded meeting notes, and communicated status as point of contact to course instructor- Successfully reorganized the container by improving material storage organization and developing inventory checklists while staying under budget
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Process Improvement ConsultantFattoush Mediterranean Restaurant Sep 2013 - Nov 2013- Conducted direct time studies on food preparation processes to investigate the greatest areas of improvement for minimizing cycle time- Evaluated multiple solutions against lean manufacturing tools to recommend a standardized cooking process, reducing production cost and increasing productivity and profit
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InternProcess Experts Llc Sep 2013 - Sep 2013- Supported process redesign of warehouse by labeling outbound components for American Electric Power client- Collaborated with a team of 4 to optimize a scanner board to collect the maximum number of RFID signals
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Operations AssociateBest Buy Sep 2011 - Jan 2012Richfield, Minnesota, Us- Increased merchandise sales by driving customer focus to promotions and featured items- Maintained store flow by executing purchase and return transactions- Provided excellent customer service and acted as a liaison between clientele and store manager in a fast paced environment
Alex Vo Skills
Alex Vo Education Details
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California Polytechnic State University-San Luis ObispoIndustrial Engineering
Frequently Asked Questions about Alex Vo
What company does Alex Vo work for?
Alex Vo works for Treasure Data
What is Alex Vo's role at the current company?
Alex Vo's current role is Senior Solutions Architect.
What is Alex Vo's email address?
Alex Vo's email address is al****@****buy.com
What schools did Alex Vo attend?
Alex Vo attended California Polytechnic State University-San Luis Obispo.
What skills is Alex Vo known for?
Alex Vo has skills like Operations Management, Process Optimization, Microsoft Office, Microsoft Word, Process Improvement, Inventory Management, Powerpoint, Retail, Supply Chain Management, Lean Manufacturing, Sap, Change Management.
Who are Alex Vo's colleagues?
Alex Vo's colleagues are Machiko K., Raman Jhamb, Tuan Bui, Yuichiro Kaneko, Yasu Kobayashi, Junko Miyano, David Juma.
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