Alex Vo

Alex Vo Email and Phone Number

Senior Solutions Architect @ Treasure Data
Austin, TX, US
Alex Vo's Location
Austin, Texas, United States, United States
Alex Vo's Contact Details

Alex Vo personal email

n/a
About Alex Vo

Alex Vo is a Senior Solutions Architect at Treasure Data. He possess expertise in operations management, process optimization, microsoft office, microsoft word, process improvement and 19 more skills.

Alex Vo's Current Company Details
Treasure Data

Treasure Data

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Senior Solutions Architect
Austin, TX, US
Website:
treasuredata.com
Employees:
503
Alex Vo Work Experience Details
  • Treasure Data
    Senior Solutions Architect
    Treasure Data
    Austin, Tx, Us
  • Tealium
    Implementation Engineer
    Tealium Jul 2021 - Present
    San Diego, California, Us
  • Idio - An Episerver Company
    Senior Solutions Consultant
    Idio - An Episerver Company Jan 2019 - Jun 2021
    - Manage services for large enterprise clients such as IBM, Cisco, and Hewlett Packard, totaling +$730k ARR by integrating SaaS personalization solutions in order to increase lead generation and web engagement- Lead, develop, and optimize client product integrations and mentor other members of team to understand technical processes and adhere to best practices- Drive the discovery process and validate technical requirements with clients to align on business objectives and identify opportunities for investment in content personalization- Execute deep troubleshooting and drive resolution of customer issues within specified SLAs, often exceeding turnaround expectations- Collaborate with stakeholders including Account Executives, Customer Success Managers, and Product Managers on renewal and upsell strategies
  • Conversant Llc
    Client Integration Engineer
    Conversant Llc Sep 2016 - Jan 2019
    Chicago, Illinois, Us
    -Led the technical integration aspect of integrating clients into the Conversant platform by understanding client initiatives and developing technical solutions to meet business objectives-Streamlined workflows for multiple procedures through self-service tools for information gathering and testing-Managed overall integration by identifying and tracking issues to resolution, articulating status to internal and external stakeholders-Decreased resolution time of issues by 30% within a year by organizing JIRA dashboards and setting SLAs across teams-Documented best practices, provide training to account teams on new products and procedures, and coached new engineers on best practices to maintain a standard for excellence
  • Pacific Patio Pet Door
    Student Facilities Redesigner
    Pacific Patio Pet Door Mar 2016 - Jun 2016
    - Observed manufacturing process to determine most effective space utilization of machining tools- Generated solutions for improved activity flow and organization, keeping safety in mind- Promoted reduction in processing and handling time by utilizing a systematic layout planning process
  • Lionsgate
    Student Consultant
    Lionsgate Jan 2016 - Jun 2016
    Santa Monica, Ca, Us
    - Analyzed the data retrieval process with international distribution partners to enhance workflow and reduce employee maintenance time by 15%- Developed a streamlined, user friendly web-based prototype to better manage, edit and maintain metadata- Proposed contractual modifications to existing pre-sales and negotiation processes to enhance data quality- Illustrated existing process flow against proposed recommendations and presented findings to C-level and senior level executives
  • Sunrun
    Payroll Assistant
    Sunrun Sep 2015 - May 2016
    San Francisco, Ca, Us
    - Audited and input 1000+ data points into various computer programs such as Microsoft Excel, Oracle, and Adobe Acrobat- Managed timesheets for 50+ regional branches nationwide- Communicated with branch managers to verify information and reinforced California labor laws to ensure employee compliance
  • Polyhouse Storage Container
    Project Manager
    Polyhouse Storage Container Sep 2014 - Nov 2014
    - Documented work break-down structures, tracked milestones, and identified risks to project timelines- Led weekly meetings, recorded meeting notes, and communicated status as point of contact to course instructor- Successfully reorganized the container by improving material storage organization and developing inventory checklists while staying under budget
  • Fattoush Mediterranean Restaurant
    Process Improvement Consultant
    Fattoush Mediterranean Restaurant Sep 2013 - Nov 2013
    - Conducted direct time studies on food preparation processes to investigate the greatest areas of improvement for minimizing cycle time- Evaluated multiple solutions against lean manufacturing tools to recommend a standardized cooking process, reducing production cost and increasing productivity and profit
  • Process Experts Llc
    Intern
    Process Experts Llc Sep 2013 - Sep 2013
    - Supported process redesign of warehouse by labeling outbound components for American Electric Power client- Collaborated with a team of 4 to optimize a scanner board to collect the maximum number of RFID signals
  • Best Buy
    Operations Associate
    Best Buy Sep 2011 - Jan 2012
    Richfield, Minnesota, Us
    - Increased merchandise sales by driving customer focus to promotions and featured items- Maintained store flow by executing purchase and return transactions- Provided excellent customer service and acted as a liaison between clientele and store manager in a fast paced environment

Alex Vo Skills

Operations Management Process Optimization Microsoft Office Microsoft Word Process Improvement Inventory Management Powerpoint Retail Supply Chain Management Lean Manufacturing Sap Change Management Manufacturing Six Sigma Microsoft Excel Leadership Customer Service Time Management Research Problem Solving Team Building Strategic Planning Project Planning Purchasing

Alex Vo Education Details

  • California Polytechnic State University-San Luis Obispo
    California Polytechnic State University-San Luis Obispo
    Industrial Engineering

Frequently Asked Questions about Alex Vo

What company does Alex Vo work for?

Alex Vo works for Treasure Data

What is Alex Vo's role at the current company?

Alex Vo's current role is Senior Solutions Architect.

What is Alex Vo's email address?

Alex Vo's email address is al****@****buy.com

What schools did Alex Vo attend?

Alex Vo attended California Polytechnic State University-San Luis Obispo.

What skills is Alex Vo known for?

Alex Vo has skills like Operations Management, Process Optimization, Microsoft Office, Microsoft Word, Process Improvement, Inventory Management, Powerpoint, Retail, Supply Chain Management, Lean Manufacturing, Sap, Change Management.

Who are Alex Vo's colleagues?

Alex Vo's colleagues are Machiko K., Raman Jhamb, Tuan Bui, Yuichiro Kaneko, Yasu Kobayashi, Junko Miyano, David Juma.

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