Infrastructure Manager
• Managed the IT Infrastructure team for Cisco, ensuring uninterrupted operations and low downtime.• Coordinated a team of IT experts in maintaining the organization’s server, storage, security, and procurement achieving an average uptime of 95%• Implemented Backup and replication environment for file servers, databases, and other production critical systems.• Worked with the Development and automation team to create automation for implementing, patching, and VMware server’s environment that cut deployment, migration, and upgrade times by 50%.• Researched and evaluated security audits on multiple software tools for Cisco gateways, transaction processing, and manufacturing systems.• Utilized Capacity Management, for proper Data Center balance.• Planned, and executed implementation and decommissioning of data centers worldwide.• Guided business owners and technology services teams to ensure the consistency of their components to the overall business capability, IT product architecture, and IT road maps.• Recruited, hired, trained, and supervised staff, or participated in staffing decisions.• Prepared and reviewed operational reports or project progress reports.• Directed daily operations of the departments, analyzing workflow, establishing priorities, developing standards, and setting deadlines.• Controlled operational budget and expenditures.• Evaluated the organization's technology use and needs and recommended improvements, such as hardware and software patching and upgrades.
