My name is Alexander Zwart. I am Rabobank’s current Chief Innovation & Technology Officer (CITO) and a member of the Managing Board. Next to my role at Rabobank, I am a member of the Supervisory Board of Hef Wonen. During the past +25 years, I have worked in fast moving consumer goods, energy & banking, in functional areas like strategy, sales, product management, IT and operations. I was part of a business development team that started an energy company in Belgium and Germany, and co-lead Rabobank’s global agile transformation.I belief that it is realistic to assume that most people are good and context is key. Therefore, I am passionate about identifying situational forces in an organization that stimulate undesirable behavior. And then try to change these forces in a context that enhances the desired culture.