Alexandra Aragon Email & Phone Number

Mobile, Al, Us

Mobile, Alabama, United States

I am responsible for managing and maintaining Mobile Area Water Sewer System's receivables, ensuring accuracy in billing, and supporting timely collections. My role is essential in supporting financial operations and customer account management.Key Responsibilities:• Tracking payments and customer account details to ensure accurate records of all financial transactions and maintaining up-to-date information.• Maintaining accurate records of invoices, receipts, and payment histories, facilitating efficient financial operations and transparency.• Organizing financial data to streamline the billing and collections processes, ensuring timely collection of payments from customers.• Ensuring data integrity by regularly updating customer and financial records, minimizing discrepancies and providing reliable financial information.• Generating reports to analyze trends in receivables, monitor cash flow, and identify areas for improvement in the collection process.

Mobile, Alabama, United States

• Welcomes members and provides complex information, support, dispute resolution and service involving select Credit Union products or services.• Performs various office tasks including data entry, filing records, cashiering, equipment maintenance, and answering incoming phone calls.• Receives, processes, and authenticates member financial transactions, including deposits, withdrawals, loan payments, credit card cash advances, account transfers, and wires. • Prepares applications for credit to be reviewed by the Loan Officer and follows up with Loan Officer to determine status.• Post, disburse proceeds, and prepare proper loan documentation relevant to the loan type requested and arranges date and time to close with the member.• Ensures that loan files are accurate, complete, and error free, and have been reviewed by the approving Loan Officer before routing to appropriate recipient.• Acts as liaison between members and various organizations and departments.

Easthampton, Massachusetts

• Provide technical assistance and guidance on tax exemption issues, including evaluating documentation and applying knowledge of Registry of Motor Vehicles and Department of Revenue rules to authorize or deny sales tax exemptions for motor vehicles at the time of registration.• Receive revenue for licenses, registrations, titles, sales tax, and other fees, and maintain records and accounts of all financial transactions in ALARS/Imaging system• Reconcile financial receipts and prepare daily bank deposits and work reports for designated branch office• Make daily collections of revenue from clerical personnel at the public counter, reconciling accounts• Open/close branch offices• Reconcile daily branch deposits

Greenfield & Easthampton, Massachusetts

• Interact with customers to respond to inquiries and complaints in a timely and professional manner• Issue licenses, identification cards, and motor vehicle registrations in accordance with agency policy• Communicate with internal and external contacts through a variety of means such as telephone, mail, email, fax, or in-person• Use computer terminals, vision instruments, automatic testing devices, and other equipment to create, retrieve, review, change or update driver/vehicle/business information• Ensure appropriate confidentiality and security of information• Collect fees and perform credit card transactions, reconciling receipts with revenue control documents• Schedule road examinations and prepare forms and other documents related to licenses, registrations, identification cards, and receipts for titles• Amend title and registration records, maintaining Registry of Motor Vehicle filing systems• Review customer documents, conducting research for additional information from third parties (other states, state agencies, etc.) to complete transactions• Assist other state and local agencies with Registry of Motor Vehicle information• Assist customers with problem resolution, providing information to the public regarding Registry of Motor Vehicle guidelines, requirements, and procedures • Greet customers and assess that customers have the correct forms/applications, supporting documents, and acceptable payment• Provide checklists and assistance in completing forms/applications• Provide information to the public regarding Registry of Motor Vehicles guidelines, requirements, and procedures in-person and on the phone

Mobile, Alabama

• Promoted to Office Manager from Assistant Manager and continued managing high volume phone calls, scheduling appointments and reservations. • Maintained daily operation of pet grooming salon and boarding facility in the care of up to 100 dogs and estimated 10 cats during peak season. • Provided positive customer service while managing a team of twelve employees daily. • Conducted interviews with potential new hires, structured employee evaluations, and initiated disciplinary employee conduct. • Contacted veterinary offices for client's required vaccination records and any needed pet information/history. • Created daily tasks, assigned specific tasks to employees, and overviewed completed tasks after shifts. • Performed accounting functions; prepared deposits and End-of-Day reports. • Managed inventory and restocked supplies. • Built employee schedules via Microsoft Excel. • Initiated company's transition to Clover, a new financial software, that improved customer relation and introduced new employee interaction.

Mobile, Alabama

• Provided support to Office Manager in operational and clerical duties including data entry of client information and answering high volume phone calls to schedule appointments and reservations, with little to no supervision. • Communicated with customers and provided positive customer service. • Advised current and potential clients with animal care information. • Direct supervision of staff and carried decisions in manager's absence. Opened and closed the business. • Managed and filed clients' charts, receipts, and reports. • Maintained direct communication with business owner and manager concerning any business or employee-related matters.

Associate'S Degree, Business Administration And Management

Bachelor Of Fine Arts - Bfa