Alexandra Bachmann Email & Phone Number

Basel, Bs, Ch

Basel, Switzerland

Heading a team of 8 specialists and leading all Master data governance related processes. Providing leadership in overall MDM principles across various technologies, in close partnership with cross-functional teams across the organisation. Leading external system integrations set up and driving process automation.• Identified, and subsequently developed processes to address improvements in use of ERP, CRM, Change Management, eCommerce applications, resulting in increased data quality and consistency from 18% to 94% across the system landscape.• Led numerous internal and external system integration and waste reduction projects according to Agile Method. Key achievements included critical analysis, and enhancement, of an underperforming eCommerce platform. The optimisation of which subsequently resulted in saving 80% of manual workload, equivalent to 300K EUR per annum.• Ensured that all Master Data was maintained with high data quality, consistence and integrity, trough data analysis and data reconciliation, resulting in cost avoidance trough elimination of deviation generation, root cause analysis and CAPA development.

Basel, Switzerland

Global role for PHC (Panasonic Healthcare) GroupDeveloped and drove a project to identify opportunities to harmonise IT systems and deliver complexity reduction solution across the diverse operational units within the PHC group. • Developed data collection matrices for identification of user requirements. • Researched and sourced the first tranche of IT package solutions, following the LEAN principles to maximise effectiveness and value delivered from existing solutions whilst cutting licensing and maintenance costs by more than 100K EUR. • Established the next steps for further harmonisation and consolidation of applications (and increased savings) before taking up next role.

Basel Area, Switzerland

Headed the team of specialists in the area of Product MDM. • Implemented a Data Enrichment Quality Dashboard, which improved data accuracy from 24% to over 90%.• Automated product creatin in the PLM and ERP system, leading to time saving of 70% per item. • Through focus on personal development of team members, maximised individual performance to create a sum greater than its parts, making a more effective and flexible asset for the company.• Improved governance of the department by creation of improved SOPs and the participating in internal and external audit teams.

Basel Area, Switzerland

Developed from the ground up the new position of EU Change Request Expert.• Acted as SME and inter-functional coordinator in the end-to-end product lifecycle building strong partnerships across functions.• Designed, established, and personally delivered Induction training program.• Represented department in numerous cross-functional improvement projects, including harmonisation of Change Request process between Ascensia and external partner. • Acted as Critical Path Management ensuring that the project was delivered to a tight regulatory deadline.

Basel Area, Switzerland

Developed and led project to improve the Corrective and Preventative Action (CAPA) handling process by elimination of process waste and delivering significant efficiency gain (saving equivalent of 1 FTE yearly). Led project to optimise overall complaint process, which resulted in qualification as a Six Sigma Operational Excellence Green Belt. • Coordinate complaints investigation and developed appropriate CAPAs to remove identified root causes, managed their implementation and performed effectiveness checking.• Performed complaint trend analysis, prepared summary reports and populated KPI reporting tool for Management review.• Developed and led project to improve the CAPA handling process by elimination of process waste and delivering significant efficiency gain. Participated in project to optimise overall complaint process. This lead to qualification as a Six Sigma Operational Excellence Green Belt.

• Creating regulatory-compliant artworks for printed packaging materials (folding boxes, packaging inserts, foils, pouches, etc.) for a wide portfolio of existing products• Liaising with all stakeholders (both internal and external e.g. regulatory, marketing, production site, etc.) during new product introductions to ensure all timelines are met and smooth transition to routine production• Leading a successful sub-team project to improve efficiency and reduce costs associated with the current artwork processes• Delivering objectives within agreed timelines to avoid stock-outs• Negotiating and implementing agreements to accommodate a wide variety of local operating processes with the new production site• Conducting face to face meetings in a number of Supplier sites across Europe and North America to both build successful working relationships and, where necessary, tackle issues hindering effective operation of our processes• Acting as functional expert for a number of departmental tools and processes e.g. electronic approval system, work-flow tracking tool, Artwork related product divestment processes• Planning, organising and delivering function specific training programmes to internal and external personnel

• Renewing policy documents. • Preparing underwriting documentation and contracts to be sent to clients. • Checking existing policy documents, underwriting files and medical questionnaires• Dealing with verbal and written enquiries from clients, insurance brokers and internal parties

Degree With „Eidg. Fähigkeitszeugnis”

Education record